Chief Information Officer
Current• Maintain systems to support the infrastructure including Microsoft Windows, including WSUS, Active Directory, IIS, SQL, DNS and applications that support Finance, CAD, Microsoft Exchange, GIS, , Virus and Malware Protection, Systems Backups and Disaster Recovery, VPN, Remote user support, Firewalls, MS Office and network printing.• Responsible for provisioning, installing, configuring, operating, troubleshooting and maintaining all systems hardware and software related to business infrastructure. Created alerting systems to provide timely resolution to system alerts.• Responsible for overall implementation, performance and continuous improvement of the systems and applications from the desktop to local servers and the cloud to support the business environment and exceed SLAs.• Responsible for working with business Principals and non-technical stakeholders for infrastructure planning, budgeting, communicating implementing industry best practices, providing user training, documentation and responding to user requests.• Responsible for all hardware and software maintenance contracts, all hardware troubleshooting from incident to resolution for all computer assets, and managing vendor relationships• Planned successful data center relocation.