Lisa Hallman Email and Phone Number

Caregiving for senior father. • Provide transportation, medication management, and meal prep for senior father.• Communicate with doctors and additional family members of changes to medication, health plan, and care needed.Father now has medical conditions under control and well managed. Other family members are now confident with new schedule and ability to care for household needs without assistance.

• Over two years of experience owning and managing a small business of in-home feline care throughout the entire Minneapolis metropolitan area• Implemented marketing strategies to expand customer base, increasing revenue growth, and reducing costs• Developed and maintained a customer database for tracking sales and customer informationMoved back to WA to care for senior father with health issues. Still maintain relationship with business partner to assist with marketing and networking for this business.

• Processed and reconciled accounts to ensure accuracy of armored car transactions• Identified and resolved discrepancies between accounts• Monitored banking transactions and ensured compliance with Brinks company policies, individual bank policies, and government and federal regulations• Developed and maintained strong relationships with customers and vendors

• Monitored and operated a two-way radio system to ensure safe and secure transportation of money and valuables for clients• Dispatched armored cars to various locations to pick up and drop off cash, checks, and other items• Responded to emergency situations quickly and efficiently, ensuring that the safety of the drivers and the cargo was not compromised• Maintained detailed records of all pickups and deliveries, including amounts, destinations, and arrival/departure timesPromoted to Reconciliation Analyst in May 2020

• Greeted and managed visitors, answered and screened calls, and maintained a log of incoming and outgoing correspondence• Assisted in the development and implementation of security and safety procedures for armored car personnel• Monitored inventory levels and ordered supplies as necessary• Managed the upkeep and organization of the office, including filing, sorting mail, and maintaining records• Provide administrative support to the office manager and other staff members• Maintain office supplies and order new materials as neededPromoted to Dispatcher in May 2019Dunbar Armored and Brinks Inc merged in late 2019

•Oversaw day-to-day operations of landscaping and holiday lights business•Maintained and updated office equipment and technology including computers, printers, and software•Processed invoices and payments for suppliers and customers; tracked and reported on accounts receivable and payable•Created and maintained database of customer information, including billing contact information, payment histories, and purchase historiesUtilize QuickBooks for invoicing and accounts receivableManage all customer scheduling in ExcelCompleted letters and receipts to clients using WordContacted potential employees and set up interviewsWorked directly with accounting for employee changes and payrollComplete both management and business errandsCreate holiday displays for large clientele utilizing PowerPoint and PhotoshopTake photos of clients’ homes for website and owner portfolioFiling of client paperwork and incoming mail accordingly

Transferred from Lyman, SC to Lacey, WA in March of 2016. Previously employed with Papa Johns in Western Washington between 2000 and 2007.•Performed daily store opening and closing duties•Communicated with customers in a friendly and professional manner•Maintained and retained knowledge of menu items and special offers•Effectively handled customer complaints and provided refunds when necessary•Developed an efficient and effective route for delivering pizzas in a timely manner