I took my skills in HR to lead a team of employees to their most positive work experience by living out the mission statement: To Be a FORCE for Good. Together with an amazing team of leaders, I assisted our staff with all things HR, payroll, and recruiting.

Termporary contract during which I handled the full scope of open enrollment benefits for all employees.

As the primary, first-point contact for HR, I truly loved being able to offer guidance and a smile to nearly 300 employees. I was often told I was the most trustworthy HR person they had ever worked with, and that they always felt good after interacting with me, regardless of the reason. Leads, supervisors, & managers would turn to me for coaching, and frequently complimented my positivity, approachability, & honesty. This was a welcome way to work and begin my career in HR.

Working at Starbucks with a team of kiddos and a manager half my age was one of the best career moves I made, ever! We laughed, gave smiles, shared high fives, and did all we could to make each customer feel welcome & loved. We offered the support of a family and were there to hold each other accountable when necessary. And our customers felt it. Our regulars came by to read the morning paper, grabbed their grande Pike on the way to the office, checked in on the barista's latest weekend activity, and offered treats & hugs as tokens of appreciation. Our less frequent or out-of-area visitors got a special moment of joy from us as we walked them through our beverage recipes, offered above & beyond customizations to orders, remade wrong drinks from another store, took extra time to walk them through our app, or helped them cart that 12-beverage order out to their car. As a partner (employee) of my own former (and once again) coffee shop hangout, it was wonderful to become a part of the neighborhood as a person who could make an even greater impact on sharing love in the world. Because of that opportunity, I was allowed to be my best self and was awarded Partner of the Quarter in January 2019, after only being employed for two months - something my manager told me she's never seen. It was just the right place at just the right time, and I'm thankful I had the opportunity to make a positive difference there!

As the need for intensive, specialized, and custom training in professional mediation, family mediation, workplace conflict resolution, housing, trauma informed services, and other important initiatives increases, my role at the Dispute Resolution Center (DRC) Western Washington was to organize, implement and renew the training department programs, marketing efforts, outreach platforms, and professional volunteer mediator program. The work I did covered Snohomish, Skagit, and Island Counties, and was done collaboratively with local legislation, courts & court professionals, community partners, and other human services agencies. In 2019 our goal is to plant even deeper roots within our communities and bring critical human-centered training opportunities to those we served.A few of the most notable accomplishments in this role included:*Re-branding the entire marketing portfolio for the training department, from flyers to postcards, digital presentations, and training materials*Built out a 65-step training preparation template as a working project plan used to keep trainers, management, and training support abreast of project schedules*Consolidated hundreds of folders into two primary network storage locations that were split between essential training coordinator functions and training programs*Developed revenue tracking system for all fee-for-service training used to identify in-kind and scholarship funds *Brought in cohort model for training and a more robust pre-training assessment used for meeting more specific needs for customized training clients

In my last role as Vice President of Membership for 2019-2020 (and active member), my emphasis was on inviting new guests to visit our club, sharing the exciting accomplishments of our members, and on-boarding new members who are ready to take that next step of excellence in their careers. As both a member and former officer of Toastmasters International, I was especially honored to be the Edmonds Toastmasters Vice President of Education for the 2017-2018 program year! In order to help individuals grow in their public speaking skills, I was able to coach members or connect them with a mentor to develop their own individualized plans. I am thankful for what Toastmasters International has provided, and find that I'm able to utilize the tools, techniques, and resources every single day. Additionally, during my time as a club officer, I received my first Competent Communicator Award in January 2018, followed by the Competent Leader Award in March 2018, and then the Advanced Communicator Bronze in February 2019. As a member, it was a privilege to represent our local club as a club speech contest winner (2013) and area contest 2nd place winner (2013). The skills I learned from the Toastmasters International curriculum, gave me newfound confidence in my presentation and speaking skills, while fine-tuning my leadership attributes. Through my membership, my network of valuable community partners grew, as did my ambition to bring people together in mutually beneficial working relationships. In my future professional ventures, I will look forward to bringing a club to the professionals with whom I work so everyone can benefit from such a valuable program.

As a Program Manager for Everett Community College, it was my pleasure to coordinate an array of services to assist our students with obtaining success in both their educational and career goals. As the very first Everett Community College Education & Employment Navigator, I have had the tremendous opportunity to lead the way for student-centered navigation services.During my time here I have worked with 1,896 individuals & students enrolled in, entering, or graduating from, one of the following programs:1) The BRIDGES Center, which serves ESL, adult basic education, and high-risk/high-barrier students with a dream of transitioning into college level classes2) Aerospace & Advanced Manufacturing Careers (AAMC), which includes Aviation, Precision Machining, Composites, Welding, Engineering/Tech Design/CAD, and Manufacturing Employment Readiness3) Health Sciences Division with an emphasis on Medical Assisting and Phlebotomy students and graduates4) Everett WorkSource Youth Center, where youth ages 16-24 may obtain a GED and receive professional assistance for educational pathways navigation and job search (with a focus on Snohomish County YouthWorks from October 2017-March 2018). Our students and job seekers in these programs receive the individual and group support they need in order to complete their desired programs. Once students are ready to advance, they also learn relevant, top-level job readiness strategies, which prepare them for the efforts they will put forth to gain highly sought-after employment. In 2015 the work I did directly with AAMC students resulted in a placement rate of over 80% for training-related employment, and boasted a 92% placement rate for highly-engaged participants throughout the 3-year program overall. These services have been generously provided by the Skill Up/The Seattle Foundation, Title III, WIOA, and YouthWorks, along with collaborative partnerships with WorkSource Snohomish County and Workforce Snohomish.

As a contract navigator, my role was to design, implement, and oversee, job readiness program for students completing a variety of training certifications. Students learned tools and techniques which prepare them for success from start to finish. I also partnered with potential employers to help in bridging the gap to successful employment, and assist in leading efforts to promote workplace diversity through SUCCEED: SnoCo Diversity Exchange. Together, these programs upheld the goals of the WDCSC, by "building a globally competitive workforce" and those of the organizations we represented.

As a contractor with WorkSource, ResCare/Arbor Education & Training, my role was to uphold WorkSource's mission. Projects and assignments included piloting special R.I.S.E. program (for long-term unemployed job seekers), developing and promoting Everett's Professional Networking Group (PNG) and facilitating a number of other workshops for WorkSource and its many partners.Most notable accomplishment: 86% successful employment placement rate for R.I.S.E. job seekers. All participants had expired 99 weeks of unemployment benefits, making this demographic one of the most challenging to assist, according to industry standards.

Our Mission: "Help Washington’s workers and employers succeed in the global economy by delivering superior employment services, timely unemployment benefits, and a fair and stable unemployment insurance system." (Project coordinator/facilitator for R.I.S.E.).