Lisa Matson Email & Phone Number

Richland, Washington, United States

This position provides primary and comprehensive high-level administrative support to the Computing & Information Technology (CIT) Research Computing (RC) Division Director to achieve internal management, organizational, operational, and staffing objectives and requirements for the division. The position efficiently supports the RC DD by anticipating, prioritizing, identifying, responding, and executing organizational missions, commitments, and procedures. The position provides administrative leadership, mentorship, and guidance for the RC administrative team to ensure proficient and consistent administrative support is provided to management and staff within four Technical Groups. The position serves as a core member of the RC division leadership team, responsible for understanding the breadth of the division's R&D portfolio engagements and contributing administrative solutions to support the division's growth. The position has substantial independence to monitor, analyze, and communicate vital action items on behalf of the DD, taking appropriate action and/or delegation to the appropriate CIT management level, promptly. The incumbent applies a thorough understanding and knowledge of the directorate and Lab external/internal business, programs, and structures to prioritize and resolve issues appropriately. The position requires flexibility due to constantly shifting priorities and rapid changes in pace while maintaining composure under pressure to work effectively with others. The administrator must know whom to involve and when, cultivate a network of internal and external contacts in the organization, and use both formal and informal channels to accomplish objectives. This requires high sensitivity and confidentiality when dealing with business and personnel information, events, and activities.

Mountlake Terrace, Washington

Supported transition of Health Care Economics department after 7-years of providing exceptional support to the Vice President, four Directors, and five Managers of Health Care Economics along with their teams of Individual Contributors increasing from 44 to 66 employees.Scheduling and Calendar Management including known requirements, ad-hoc business needs, cross-divisional, external, leave with coverage, departure planning, and relationship building opportunities, minimizing conflicts and maximizing blocks of focus timeMeeting Support by anticipating needs, creating agendas, coordinating guests and catering, attending and engaging, tracking notes, attendance and action itemsCoordinated events such as Mariner’s games, lazer tag, virtual escape room, volunteering in the community, Happy HoursArranged business travel with registration, accommodations, preparation and expense processingIncreased expense and budget tasks, taking on responsibility for full department, tracking and projecting spending, providing reports and details for decision makingProcessed High-dollar Requisition and Purchase Orders for approved vendor contractsAdministered and tracked Actuarial Student Program reimbursements and bonuses following approved policyImproved onboarding process from recruitment to completion and welcoming with orientation for a total of 67 in 7 yearsProcessed transfers and departures, updated systems accordinglyResponsible for IT Service tickets for department, entering based on request or perceived needDepartment moves and complex space planning, coordinating with FacilitiesSupplies for department including Reference Books, licensing, and office needsJoined and assisted development and growth of department DEI WorkgroupSignificant effort put into maintaining a standard of connection and collaboration during COVIDMember of award winning United Way Campaign Committee for 12 years with highest annual donation of $640,424 before corporate match

Mountlake Terrace, Washington

Provide support to Vice President, 4 Directors, 5 Managers and a team of Analysts, Actuaries, Data Engineers and Payment Policy Specialists with the purpose of making Health Care work better.

Mountlake Terrace, Washington

Provide excellent support to Senior Vice President of Operations. Acknowledged for managing Executive's schedule so well that she was able to trust in following her calendar and she knew she would be successful.Executed all job responsibilities to the highest standard as an Executive Assistant to the Senior Vice President of Operations bringing a new level of coordination and efficiency to calendar, travel, expenses, and budget.Coordinated and supported high-level meetings including Monthly Operations Leadership, Offsite Meetings, All Hands Meetings and Human Resources Quarterly Trainings assuring venue, agenda, guests and catering.Lead Operations Administrative Team of up to 18 Assistants; provided same high level of support to department leadership through team reduction of over 50% and created the “speed of trust”.Assisted Membership & Billing projects during Open Enrollment to ensure customer satisfaction.

Greater Seattle Area

Provide support to Vice President in the Operations. After the VP's promotion, continued to support her and transitioned to the Executive Assistant position after assuring it was the right fit.

Provide support to Directors and Managers in the Health Care Delivery Systems.Worked with a core group of four admins and team lead to provide seamless support to full department.Coordinated on and off-site events in support of team building and employee morale.Improved process of company sponsored event guest lists and invitation process.Created Out of Office Plan for seamless coverage of short-term and extended absences in the admin team.

Everett, Washington, United States

Provided administrative support to the Human Resource departmentRecords management of personnel and applicants, including approved purge of expired documentsAccurate data entry in ABRA database of year-end company change formsProvided reporting and auditing support with spreadsheet entry and assure proper documents in filesAid in reporting requirements on 2011 AAP reports as well as continually updating EEO binderManaged recruitment including advertisement, process applications, set up interviews and create packetsMade screening phone calls for pre-interview of challenging to fill positionsConducted initial and annual background and reference checks through DataQuestPrepared New Hire Orientation Packets and new employee foldersPreformed audit of training tracking in preparation to schedule required trainingsCoordinated Agency Recognition Program, implemented personal system for reminders and follow upUpdated agency phone directory, prepared for next update as well as agency employee “yearbook”Maintained bulletin boards including Wellness, Safety, Employment and Labor posting complianceAssisted in updating internal Quarterly Newsletter with photos and articlesEnsured confidentiality for all Administrative/Human Resources information and communication

This is very similar to the position held at United Way in 2008, but with a bit more responsibilityLed pre-work on the campaignHelped with the training of the other Campaign Executives (CEs) and acted as a mentor to themWorked with some of the greatest companies in Snohomish County while they held their campaignsThis really is the best job I ever loved!

Manage all regular office duties as sole employee of the companyResponsible for processing business from over 40 companies for over 20 agentsSet company record in 2009 Annual Enrollment Period of over 1000 applications in 45 daysReceive, analyze, account for and pay out commissions from statements received both by mail and onlineManage product materials and ordering of supplies, assemble product kits per CMS guidelinesPay company and personal bills with approval of PresidentEnter and maintain client information in ACT database, increasing from 1000 to almost 4000 in a yearImplemented data pulls for lead follow ups and monthly mailersKeep President's calendar of schedule including meetings and eventsAssist in any way requested by President including shopping, running errands and personal tasks

Managed 40 accounts, including 5 high-profile clients, 2 of which received top awardsDeveloped, organized and implemented strategies resulting in increased donationsMade over 100 personalized presentations in 12 weeksServed as spokesperson for organization by asking for contributionsCollected cash contributions and pledge forms and submitted accurate & timely reportsCompleted clerical duties and maintained precise, comprehensive files and data entrySent timely and thoughtful acknowledgments to campaign volunteersRoutinely volunteered to take on additional presentations and willingly shared talents and enthusiasmEvaluated campaign results and made recommendations for the following year's campaign

Responsible for entry of all contract employees, new hires, adjustments and terminationsProcess weekly timekeeping and transmit payroll for over 100 employeesExecute government ordered garnishments, liens and support orders with utmost discretionAssisted in complete restructure of all employee files and in charge of ongoing maintenanceDescribe in detail company benefits to newly eligible employees, track and enroll in online systemsAttend monthly Human Resource skills development and networking meetingsLead Employee Events Committee by organizing internal and external company eventsMember of Safety Committee, attending monthly meetings, conducing and reporting on walkthroughsTeam Captain for March of Dimes including personal involvement beyond company requestsCampaign Manager for United Way fundraising with annually increasing participation and donations

Assisted in setting up new branch office and developing relationships with clients and vendorsCreate accurate database of over 300 contacts and vital information in less than three monthsManage RVP's schedule of prospect and client meetings along with associate appointments and trainingsCustomer contact including reservation confirmation, appointment scheduling and follow-upAttend continuous training to create and hone skills including Overcoming ObjectionsCoordinate and host Seminar Presentations as marketing to prospectsMake travel arrangements, including flights and hotel accommodations as neededUpdate accurate statistical reports for the Home Office of pipeline monies, A/R and appointments

Provide direct support to President by creating comparison reports and analyzing statistical data for market analysis and annual trends of multiple makes and models over all of Washington StateProvided targeted information for direct mail campaigns resulting in over $8 million in salesFollow up resulted in sales of over $3,500,000 for Internet Sales in three-year periodAssist Inventory Manager with preparation and distribution of purchase ordersAccurately enter inventory into ADP on a weekly basisContinuous submitting of factory rebates resulting in $600,000 additional annual revenueProcess and average of $100,000 monthly in repair orders and prepare month-end work-in-progress reportsAdded Service timecards and created a system to track technician productivity and overtimeContributed to development of retail website resulting in a higher level of usability and informationAssisted IT department with conversion from previous database (ACT to SQL) improving automation and access to information on a global basis, training of system operation and supervision of all new entriesResponsible for interviewing, hiring, training, scheduling and managing front desk while saving over $2000 through an incentive program designed to increase longevity and quality of reception staff

Diploma Of Education, General, 3.75

Activities and Societies: Color Guard, International Order of Rainbow for Girls

Diploma, General

Activities and Societies: Color Guard, International Order of Rainbow for Girls