Three years of full-time sales experience in the Kidswear Department, followed by two years of seasonal sales experience while completing my bachelor’s degree. -Consistently delivered excellent customer service in a fast paced environment. -Set and achieved personal selling goals, maintaining an above average sale per an hour.-Partnered with my department manager to strategically merchandise product to meet presentation standards.- Worked through a series of department changes, including a full new-concept remodel and several management organizational structures. Quickly adapted to change and constantly considered ways to improve. -Stepped up as an interim assistant manager on the Infants and Toddlers floor in the DM’s absence, assisting the team to reach the #1 department increase MTD in the region. -Partnered with buying team and department manager to execute the successful launch of the Baby Gear Department, serving as a “striker” to identify sales trends and expertise in various product lines. -Completed Nordstrom Future Leaders Fall 2013.

-Assisted in facilitating success for a top selling sales stylist, using skills such as organization, communication and time management -Managed customer appointments, direct-to-customer orders, and service follow-ups in a fast paced environment to ensure a seamless customer experience -Created value for the department through administrative activities and support

Future Nordstrom Leaders is an immersive retail management program offered to current employees interested in growing their career with Nordstrom. It is a competitive program only offered to individuals supported by their manager that demonstrate the ability to lead and to drive results. During the three month program individuals gain an in-depth understanding of the business by participating in learning experiences and projects.

Planned and curated entertainment, educational, arts, diversity, and family events to provide a positive college experience for students. Major events include Springfest, Casino Night, Halloween Spooktacular, Chinese New Year, Comedy Nights, and Concerts.-Lead marketing related initiatives within a team of six board members. -Designed creative and informative posters for student events.-Managed content on CAB's social media pages.-Partnered with other student organizations and faculty to maximize outreach.

The BP Fashion Board is an annual education program for high school students interested in the fashion industry. Fashion Board Members would meet once a month at the Flagship Nordstrom in Seattle to cover a variety of topics and projects.