Lisa Mcdermid Email and Phone Number

Provide Physician Liaison training and support to hospital/community Providers, PAs and Nurse Practitioners to develop knowledge and proficiency on the use, functionality and navigation of electronic health system applications. Assist in the development of Physician Computerized Based Training modules (CBTs), classroom training/instruction, training & communication guides, fliers/brochures/job aids and master training schedules.With a dedicated focus on operational efficiency, I develop the infrastructure to support a departmental operating model that ensures best practices, cost effectiveness and organization while meeting the defined business objectives. As a change agent, I assess the specific need, develop internal tools/ processes/ viable solutions, promote full-circle communications, and obtain stakeholder buy-in. I respect the needs of my customers and promote a high level of customer satisfaction while delivering a timely, quality end product. My computer/database expertise has enabled me to produce customized databases, automated reporting/metrics in support of various business lines.Specialties: Clinical informatics education, Turnkey Administrative Operations, Database architecture/management, Metrics & Reporting, Process Flows, Customized Internal Tools, Budget Planning Spreadsheets, Collateral Support, Trade Shows, Sales Incentive Trips, File Managemenet Systems (electronic & paper based), Automated Forms, Matrices, Inventory Management, Procedures, Desktop Publishing, Auditing, Asset Management