My role as a Training Consultant is to advise individuals and companies on the best training options available to them. I deal with all sales enquiries for both Newcastle and Leeds offering face to face consultations, skills assessments and course demonstrations. I also have 6 years experience in Account Management and Mentoring.Pitman Training has led the way for growth in development and efficiency within the workplace since 1837 when Sir Isaac Pitman invented Shorthand. Since then the business has developed to incorporate modern technologies and advances. In 2017 we celebrated 180 years of training the nation!Specialists in Office, IT Technical, Administration, Finance and Business skills training, Pitman Training offer a flexible approach to training for employment – whether that's to switch careers, getting to grips with new software, up-skilling for promotion or returning to work. Pitman Training are renowned for finding tailor made solutions to get training and development moving quickly!As a national SuperBrand, our name is synonymous with quality, excellence and success.E: lisa.mcdonald@pitman-training.com T: 07376138738

Dealing with student enquires via telephone, email, WhatsApp and webchat. Supporting students worldwide in courses such as CMI, ILM, CIPS, CILT, IOM, AAT and CIPD from level 2 to 7.Supporting how using the different on-line platforms.Developing a 1:1 mentoring relationship with students needing particular support where necessary aimed at achieving the goals defined in the action plan. To devote most time to those students needing extra support to realise their potential. Keeping an accurate, up to date and confidential record of individual plans, reviews and progress with individual students.Administrative duties within the college.Developing action plans for students and monitoring their progress

Administrative management of 6 key partner college accountsIdentifying areas of concern in relation to tutor and learner performanceProvide relevant updates and report to management and initial college contractsTo ensure all learners meet SFA funding criteria ahead of eligibility processTo maintain appropriate relationships with clients and candidatesAdministration - undertaking general administration tasks when requiredTo control all college administration including enrolment forms, student and college queries, allocation and withdrawalsKeep up to date with SFA funding guidelines for all relevant funding schemesTo log client and candidate information when requiredSet up new customers on the Vision2Learn platform and upload relevant learnersTo work to ensure contract success and renewals of college contracts