Lisa Cohen Email and Phone Number

-Provide leadership and expertise for agile software development portfolios, programs, and teams to enable their evolving agile maturity, including encouraging a continuous improvement mindset-Apply leading-edge coaching/leadership/agile principles, theories, and concepts

•Coached matrixed teams across multiple business units, domains, and product areas for strong collaboration and coordination to align, plan, deliver, and improve together on the streamlined associate desktop experience using governance best practices and Scrum @ Scale• Coached and enabled the organization towards the strategy of adopting enterprise business agility practices through outcome-based planning (OKRs) and sound portfolio management•Coached product leadership team as a relationship system and in continuous planning efforts (DOMO for OKRs/OKPIs, Jira Align, Jira)• Transformed multiple teams in a product area/program from waterfall/hybrid software development practices to Scrum• Launched product and program management practices for an agile team-of-teams ensuring understanding and adoption of core agile practices, mindsets, tools, structures, team norms, metrics, release planning, and technical agility practices• Built clear, actionable insights on current state, developed growth plans for teams and their leaders, regularly assessed squad and program agile maturity to inform coaching & development approach to evolve portfolio maturity• Identified and facilitated organizational growth opportunities through to completion with leadership at all levels as a part of a continuous improvement mindset and framework• Coached people, teams, teams of teams, and leadership teams during every step of the agile transformation• Empowered transformation ownership so the organization can continue to mature in their business agility efforts

Worked within the Information Security and Integrated Risk Management organization as a part of the CISO transformation team. Responsible for working with leadership and transformation team members to shape the Agile Transformation as a service offering, provided in-depth and formal engagement working with transforming squads, co-developed transformation strategy and training, and delivered agile training to foster an environment for high-performing team dynamics, continuous flow, and relentless improvement. • Created Information Security training strategy for Agile self-paced and instructor-led learning• Delivered SAFe training to portfolio members• Guided team members on how to use the Scaled Agile framework and Agile practices• Ensured product vision and goals were met and communicated product workflow to keep colleagues informed every step of the way• Identified and removed organizational roadblocks that limited team agility, performance, and quality• Provided thought-provoking questions and meaningful feedback to the teams and leadership so they could collectively improve, innovate, and move forward independently• Collaborated with the team on their continuous improvement including both Agile practices and Agile engineering• Worked closely with the Release Train Engineers, fellow Lean-Agile Coaches, and Leadership to tie it all together from team to portfolio• Participated in a variety of problem-solving/continuous improvement sessions to reimagine our demand intake and quarterly planning processes• Worked with Scrum Masters with varying levels of experience to coach, mentor, and train in the agile servant leader discipline• Worked with the entire enablement team to drive overall strategy and adoption plans

• Utilized experience in working with functional areas delivering technical capability to serve as a Release Train Engineer in Information Security• Managed Information Security portfolio-level milestones and executive reporting• Aggregated data from Jira and other sources and delivers presentations to tell the story about the health of a Program Increment to peers, management, and officers• Supported directors, managers, and teams in the development and management of their backlog throughout the PI planning and execution process• Developed demand and capacity models to assist leadership in making tradeoffs between competing priorities• Served as a servant leader and evangelist for agile practices, mindset and continuous improvement• Worked with a team of RTEs to prepare for, facilitate, and continuously improve the division’s PI Planning processes• Facilitated the discussions of complex, high value IT delivery projects that require the coordination of development work or technology work on multiple platforms to achieve desired functionality• With an understanding of the broader view of enterprise goals and strategies, recommended better alternatives

Scrum Master supporting multiple software delivery teams within the fast-paced Enterprise Data application development environment. Build high performing teams and lead Agile project coordination to support various upstream and downstream teams. Serve as the servant leader for the teams and program to ensure clear communication and organization of both, along with maintaining the production backlog, release plan, and facilitating the core scrum ceremonies.Key Job Functions• Program-level support for roadmap alignment, release planning, and continuous improvement efforts• Work within the core delivery team empowered/tasked with design, development, modification, and implementation of computer applications, and building high performing delivery teams• Utilize project coordination expertise and tools such as Jira, Confluence, and Tableau to support upstream and downstream teams throughout SDLC• Engage stakeholders, contributors, and technical resources to analyze user needs and resource limitations• Facilitate the discussions of complex, high-value IT delivery projects that require the coordination of development work or technology work on multiple platforms to achieve desired functionality• Serve as knowledge source within project teams as assigned• Communicate committed stories for the upcoming sprint to backlog owners and stakeholders• Represent the team daily at the Scrum of Scrums (S2) meeting to report impediments for escalation at the weekly Scrum of Scrum of Scrums (S3)• Coordinate and participate in PI Planning in a large-scale SAFe implementation• Facilitate scrum & Kanban ceremonies for the team (Daily Scrum, Planning, Retrospective, Refinement & Demo)• Facilitate impediment resolution in a timely, cost-effective manner• Configure & support Jira Service Desk implementation• Produce key metrics (e.g., burn-down, burn-up charts, sprint health)• Mentor/coach team scrum masters by sharing agile team, program, and portfolio best practices

Responsible for project management, brand creation and awareness, advertising, and promotion using including website & blog creation/maintenance using Photoshop, HTML, CSS, social media marketing campaigns on Facebook, Instagram, and Twitter, participate in art shows, maintain organization records of art inventory, packaging & shipping of artwork to collectors, and involvement in the local and online art community.Created custom print invitations, event program, and other related event material using Adobe Creative Suite.Developed and taught several online classes with Big Picture Classes both multi-week, instructor-led and self-paced including creating and editing video tutorials on projects using Photoshop Elements for the consumer market. My yearly 8-week Wellness Journey course often ran January-February each year to help participants kick off their year with health, wellness, and vitality. Other classes available at Big Picture Classes included: Banner Day, Daily Essentials, Digital Scrapbooking with Templates, and Creating Digital Cards with Templates. All pages and templates were created in Photoshop for the consumer market.Created and sold digital designs, engaged and expanded our community reach, collaborated with other artists on monthly group design bundles and helped maintain a robust online store with thousands of digital assets as co-owner of ScrapArtist, a former leading online digital scrapbooking company.Utilized Photoshop and Illustrator to design Everyday Tango, a line of 3 coordinating memory-keeping paper and accessories sets with My Mind’s Eye, a leading scrapbooking product company.

Collaborated with end-users and software engineers to identify business needs and determine streamlined solutions through rapid applications systems, concise requirements gathering/writing, and document management.Member of the software development team that launched the first Discovery Communications global web portal and provided efficient workflow management systems across all lines of business.

Software Applications: Nasdaq Online, Nasdaq Online Help DeskPerformed analysis, design, and coding for web page development and maintenance using Active Server Pages (ASP), ActiveX Data Objects (ADO), Dynamic HTML (DHTML), HTML, Cascading Style Sheets (CSS), Photoshop, Javascript, eXtensible Markup Language (XML), Visual Basic 6 and Flash.Performed analysis, design, and maintenance for database application development using SQL Server 6.5, 7.0, 2000.Created a user-friendly, web interface using SQL, HTML, CSS, and JavaScript to enable our Help Desk department to work more efficiently and better serve our customers.

Software Applications: www.nasdaq-online.com, www.nasdaq.com, www.nasd.com, www.nimi.com, www.nasdr.com, Hearing Panel Profile, Central Registration Depository Tracking, Administrative Time & Tracking System, www.nasdaqfips.com, www.nasdaq-uk.com, Shareholder PlusPerformed functional and Y2K compliance tests on associated web sites using Netscape Communicator and Internet Explorer using Access and SQL Server 6.5 to kickoff backend processes and validate the results.Responsible for complying with the end-to-end testing process including writing all test plans, test scripts, test cases, SQL statements to extract and change data.Analyzed system to determine test needs including automation using Mercury WinRunner.Tracked test issues in PVCS Bug Tracker.Utilized Mercury Test Director to organize key artifacts and prepare test scripts.Attended weekly status meetings to keep team members informed of project progress and initiate and conduct meetings for kickoff, test case review, test readiness review, internal verification & validation and certification processes.Conducted project scheduling of test milestones using Microsoft Project.

Responsible for programming site newsletter subscribe/unsubscribe, newsletter mass mailing, Question of the Week, Media Search functionality and site database design using Cold Fusion 4.0 and AccessCreated and designed site identity banner using Photoshop 5Designed administration end of the site which allows authors with proper security to enter articles and weekly polls remotely using web access