Lisa Melanson

Lisa Melanson Email and Phone Number

Client Services Supervisor | Delivering Exceptional Customer Service for Pharma Storage and Logistics @ Alcami Corporation
Lisa Melanson's Location
Greater Boston, United States
Lisa Melanson's Contact Details

Lisa Melanson work email

Lisa Melanson personal email

n/a
About Lisa Melanson

Experienced Client Services Supervisor at a leading pharma storage facility, dedicated to optimizing operations and delivering top-notch customer satisfaction. In my role, I oversee a team of professionals, coordinating and managing client logistics and projects with meticulous attention to detail. I excel at building and maintaining strong client relationships, understanding their unique requirements, and providing tailored solutions that meet and exceed their expectations.My expertise lies in optimizing inventory management systems, implementing robust quality control measures, and ensuring compliance with regulatory guidelines. I am adept at developing and refining standard operating procedures to streamline processes and enhance operational efficiency. Additionally, my strong leadership skills enable me to inspire and motivate my team to consistently deliver exceptional results.

Lisa Melanson's Current Company Details
Alcami Corporation

Alcami Corporation

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Client Services Supervisor | Delivering Exceptional Customer Service for Pharma Storage and Logistics
Lisa Melanson Work Experience Details
  • Alcami Corporation
    Client Services Supervisor
    Alcami Corporation Apr 2023 - Present
    New England
    · Supervise employees; lead regular meetings with direct reports related to day-to-day activities· Design and manage activities to improve team spirit and productivity and foster a positive team culture· Conduct interviews and assessments for potential and new hires, assign training and onboarding processes· Interface with clients and resolve customer complaints· Interface with customers and with sales to clearly identify handling and storage requirements· Drive continuous improvement, oversee investigations, facilitate customer audits, and conducts audit tours· Manage projects to meet timelines and cost goals· Proficient with industry storage requirements· Authors procedures and leads department specific projects· Coordinate client logistic requirements and provide tactical oversight· Primarily responsible for training new staff
  • Masy Bioservices
    Client Services Coordinator Ii
    Masy Bioservices Jan 2021 - Apr 2023
    - Utilize excellent customer service, including the scheduling and coordinating of domestic and international shipments as well as non-routine projects. - Perform Root Cause Analysis in Partnership with QA and Management- Foster Good Manufacturing Practices (GMPs) in writing and expecting specific in-house procedures and work instructions
  • Masy Bioservices
    Biorepository Operations Coordinator
    Masy Bioservices Oct 2019 - Jan 2021
  • Caras & Shulman, Pc
    Operations Associate
    Caras & Shulman, Pc Aug 2015 - Oct 2019
    Burlington, Ma
    - Responsible for conducting administrative support as well as overseeing day-to-day office activities to ensure administrative and operational proficiency- Compose and prepare confidential correspondence, reports, and other documents as needed, proofing for grammar, content, and accuracy- Intake of client information to support paperless office environment- Invoicing and maintaining accounts receivable- Site administrator of the company's client portal
  • Beacon Aba Services
    Behavior Therapist
    Beacon Aba Services Oct 2013 - Aug 2015
    Boston Suburbs - North
    - Uses appropriate applied behavior teaching, communication, and reinforcement techniques consistently.- Accurately completes all required documentation and data collection daily.- Maintained data for every client contact and submitted progress notes, billing forms, and all other required documents to payroll at the end of each pay period.- Created developmentally appropriate programs, session outlines, and behavior plans.- Organize and management of multiple clients, as well as overseeing associates. - Provided parent training and crisis management when needed.
  • Bee Curious Day Care
    Eec Certified Teacher
    Bee Curious Day Care Aug 2011 - Nov 2013
    Billerica, Ma
    - Monitor and interact with children on personal and group levels.- Plan and implement a variety of interactive and age appropriate learning opportunities and activities to keep children engaged
  • Boys And Girls Clubs Of America
    Counselor
    Boys And Girls Clubs Of America Jan 2009 - Aug 2011
    Billerica, Ma
    - Participated in tutorial sessions for students. - Created and implemented social, artistic, recreational, and educational programs. - Worked with children of various ages (5-10) and different developmental stages.
  • Dunkin' Donuts
    Crew Member
    Dunkin' Donuts Apr 2007 - May 2011
    Billerica, Ma
    - Operated cash registers, greeted customers, took food and drink orders. - Cleaning responsibilities, as well as restocking and assisting bakers.

Lisa Melanson Skills

Applied Behavior Analysis Early Childhood Education Community Outreach Social Services Human Resources Interpersonal Skills Communication Critical Thinking Psychology Child Development Tutoring Curriculum Development Nonprofits Lesson Planning Classroom Research Volunteering Microsoft Office Cpr Certified Administrative Assistance Accounts Receivable Microsoft Excel Microsoft Word Time Management Teamwork General Administration Microsoft Outlook Quickbooks Social Media Accounts Payable Office Administration

Lisa Melanson Education Details

Frequently Asked Questions about Lisa Melanson

What company does Lisa Melanson work for?

Lisa Melanson works for Alcami Corporation

What is Lisa Melanson's role at the current company?

Lisa Melanson's current role is Client Services Supervisor | Delivering Exceptional Customer Service for Pharma Storage and Logistics.

What is Lisa Melanson's email address?

Lisa Melanson's email address is lg****@****man.com

What schools did Lisa Melanson attend?

Lisa Melanson attended University Of Massachusetts At Lowell.

What skills is Lisa Melanson known for?

Lisa Melanson has skills like Applied Behavior Analysis, Early Childhood Education, Community Outreach, Social Services, Human Resources, Interpersonal Skills, Communication, Critical Thinking, Psychology, Child Development, Tutoring, Curriculum Development.

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