Lisa Mercado-Dron Email & Phone Number

New Jersey, United States

United States

Oversaw medical billing and revenue cycle function for a Pain Management specialist in Melbourne Florida.Analyzed account receivables and reported outstanding claims, submission errors, denial trends, and submission errors to billing team to address.Guided the practice with strategies that would increase their patient volume, productivity, and revenue.

Staten Island, New York, United States

Assisted the neurosurgery department with timely claim submissions by ensuring medical documentation for procedures and office visits was completed in a timely manner.Submitted all CPT and ICD-10 coding to the professional coding team for review. Once the review was completed, prepared claims for submission process through a variety of systems.Established.

Staten Island, New York, United States

Monitored internal and external billing team workflows. Implemented procedures to ensure daily and monthly revenue goals were met.Conducted departmental reviews to identify holes in revenue cycle. Developed highly effective workflows to streamline processes, prevent loss and maintain maximum revenue integrity.Provided billing and coding guidance and.

Staten Island, New York, United States

Managed off-site billing company for quality control.Analyzed financial data related to revenue cycle and created in-depth reports for supervisor.Monitored and analyzed insurance reimbursement data through comparative reports. Identified potential underpayments and denial trends requiring immediate attention.Provided patients with explanations of their.

United States

Delivered timely and accurate charge submissions.Managed Empire Blue Cross Blue Shield account receivables for both in and out of network physicians.Prepared and performed submission of claims.Communicated with insurance providers to follow-up or expedite claim payment. Resolved denied claims via claim reprocessing or appeal submission.Liaised between.

Staten Island

Managed office operations. Maximized employee performance by monitoring daily activities, training and mentoring team members.Verified patient insurance coverage and benefits for both in and out of network therapists. Provided patients with summary of anticipated cost share.Obtained and monitored therapy pre-authorizations to ensure patient visits were.

Staten Island, New York, United States

Billed ophthalmology claims for Dr. Vincent Giovinazzo, who ran the retina clinic at Staten Island University Hospital North.Delivered timely and accurate charge submissions and posted insurance payments.Verified patient benefits.Followed up on outstanding / underpaid claims and appeals.Provided support to the medical receptionist. Pulled and filed patient.

Staten Island, New York, United States

Managed Emblem HIP, Palladian, Health Care Partners and 1199 accounts receivable for large orthopedic practice.Communicated with insurance providers to resolve denied claims for orthopedic, pain-management, neurosurgery and neurology specialties.Initiated and followed up on insurance prior- authorizations.Prevented financial delinquencies by working.