Lisa Ferguson Email & Phone Number

New York, Ny, Us

https://www.fanaticsinc.com/responsible-sourcing-transparency

New York, Ny, Us

I lead the upstream supply chain traceability program for Fanatics’ vertical brands apparel. I coordinate across our global business teams and contracted suppliers to conduct supply chain mapping discovery, assess traceability, labor, and environment risks, and develop systems for material and product-level traceability.

Redmond, Washington, Us

I engaged with Sourcing, Engineering, and suppliers to develop communications, processes, metrics, and technical requirements that drive responsible sourcing of raw materials and sub-tier supply chain compliance.• Conflict Minerals and Responsible Sourcing of Raw Materials: Managed supplier/vendor/sourcing communications, tracked supplier Conflict Minerals Reporting submissions (CMRT), and analyzed smelter data to support preparation of Microsoft 2020 3TG Conflict Minerals Report for SEC filing. Developed workflows and procedures to standardize collection and analysis of raw materials sourcing data and enhance supplier follow-up and accountability.• Sub-tier Supplier Traceability: Developed process for reviewing bills of materials against internal sourcing and compliance databases to assess factory compliance and scope technical requirements for automation. Developed audit checklist to assess supplier systems for management of sub-tier factory compliance.• Policy Research: Researched and wrote weekly policy updates for Sourcing leadership on Covid-19 lockdown and travel impacts in sourcing countries. Researched human rights-related trade restrictions to update supplier communications and monitor sub-tier supplier compliance.

Seattle, Wa, Us

I assessed supply chain labor rights and health/safety risks, advising Amazon businesses on how to drive improvements in working conditions and make sustainable sourcing decisions.• Research & Program Development: Researched high risk sourcing geographies and engaged with external experts to develop country-specific strategies for risk mitigation and supplier engagement, garnering business alignment on investments in additional supplier screening and capacity-building programs. Coordinated with global operations and field teams to implement supplier onboarding requirements.• External Stakeholder Engagement: Scoped engagements with external organizations and service providers to assess supply chain risks, strengthen supplier management of labor issues, and increase transparency and accountability. • Policy Analysis: Engaged internal stakeholders to benchmark Amazon's human rights management systems and practices against peer companies and external reporting frameworks.

Seattle, Wa, Us

As Social Audit Program Manager, I led the development, revision, and implementation of Amazon’s social audit standards across Amazon’s global private label electronics, apparel, home goods, and consumables supply chains. • Program Development: Led global team in updating social audit standards in line with industry best practices and updating tools to improve data collection and analysis. Developed standard operating procedures, templates, and guidance to drive consistent global implementation of the audit program amid significant year-over-year supply chain growth.• Program Management: Managed third-party audit provider implementation of Amazon’s audit program, including leading request for proposals and establishing Amazon’s social audit quality assurance program, driving 30% improvement in defect rate through continuous feedback mechanisms and guidance resources.• Training: Developed and delivered multiple trainings, including internal training for global teams on international labor standards, audit report quality, and corrective action plan management as well as scalable online training for global service providers on Amazon standards and audit protocols.

Washington, District Of Columbia, Us

At FLA I supported member companies on their path to FLA accreditation, advising them on how to bring their supply chain standards and social responsibility management systems in line with FLA's workplace standards and Principles of Fair Labor & Responsible Sourcing.• Program Evaluation and Consulting: Assessed companies for FLA accreditation, conducting on-site interviews with compliance, sourcing, design, HR, and corporate leadership teams to verify implementation of responsible sourcing practices. Advised company leaders on ways to strengthen labor standards, internal training, supplier monitoring, grievance procedures, remediation, responsible purchasing practices, and civil society engagement.• Project Management: Project managed deployment of FLA's annual company self-assessment, including content revision, scoring, testing, and team review of company responses. Coordinated with global field staff to schedule accreditation activities, developing and maintaining tracking tools, and reviewing and editing field team reports.• Data Analysis and Problem-solving: Developed analytical tools to measure affiliate performance and track progress towards accreditation. Took initiative to analyze aggregate company self-assessment data to identify trends and develop guidance addressing common implementation challenges among affiliated companies.

Washington, Dc, Us

Washington, Dc, Us

Washington, Dc, Us

Collaborated with a global team in writing and editing weekly "Netizen Report" blog posts on Global Voices Advocacy, tracking global developments related to free expression, privacy, internet governance, online rights, and activism.Assisted with research for developing a ranking system for internet and telecommunications companies on free expression and privacy criteria for the Ranking Digital Rights project in collaboration with the University of Pennsylvania

Managed public relations, communications, office administration, and program development for a small global human rights advocacy non-profit organization.• Advocacy & Events Program Management: Coordinated program staff and interns to organize dozens of events, including public speakers, press conferences, and academic conferences. Drove team alignment on programs and content development through cultural competency and proficiency in Mandarin Chinese.• Marketing and Communications: Wrote content for foundation websites (blog posts, press releases, etc.), speeches, and congressional testimony for Executive Director. Researched human rights issues in Chinese and assisted with written translation, editing, and consecutive interpretation into English. Coordinated program staff in developing print and online marketing strategy to increase public awareness and using public speaking skills to raise awareness of diverse groups on human rights issues.

Chicago, Illinois, Us

Managed translation project workflow, client-translator communications, and billingProof-read and edited translated documents for spelling, grammar, and formattingTranslated French documents into English for clients

Conducted bilingual research in Chinese and English on a wide range of issues in Chinese domestic politics, human rights, social issues, and lawDrafted memos and news briefs on trending human rights issues Assisted with editing and proofreading of 2008 Annual Report to Congress

Coordinated event planning, including invitations, informational materials, and logistics for round-table dialogues between local businesses and foreign trade delegations.Conducted industry research and compiled country economic and trade data, writing briefing papers for senior management ahead of foreign trade delegation visits.Cold-called local business leaders to pitch membership in the organization and distributed informational materials for membership drive, increasing total membership by 60 percent.Organized and managed member database and mailings.

Ma, International Relations & International Economics, China Studies

B.A., Mandarin Chinese, French, Liberal Arts & Management Program

International Chinese Language Program

Study Abroad, Intensive Intermediate Mandarin Chinese

Study Abroad, French Language & Literature