Lisa Steward Mba Email & Phone Number

Rancho Cucamonga, California, United States

♦ Collaborate with the Medicare and Medi-Cal enrollment teams to support enrollment strategies and provide technical support to monitor performance metrics.♦ Collaborate with the eligibility offices of Riverside and San Bernardino counties on eligibility improvement initiatives to drive membership growth and retention.♦ Work with plan partners on enrollment initiatives for the counties.♦ Lead the identification, development, and execution of key Product member materials to the meet regulatory compliance and support enrollment strategies.♦ Support implementation of enterprise-wide strategies through communication, market research, and technical assistance.

♦ Implemented Six Sigma methodologies to streamline Community Outreach event coordination process, improving coordination time by 27%.♦ Conducted Six Sigma kaizen events, improving development and production time of the Medi-Cal (Medicaid) Member Handbook by 25%.♦ Developed print advertising campaign segment, Healthcare Reform Product Fact Sheet Infographic, receiving the Communicator Award of Distinction.

♦ Planned and executed marketing research program applying adapted tactics from marketing research background to improve member relations and brand image knowledge, and enhance processes and delivery of care.

Master Of Business Administration (Mba)

Bachelor Of Science (B.S.), Business Administration And Management, General

Activities and Societies: Sigma Delta Sigma-Pledge Mom, Sigma Delta Sigma-Judicial Committee, Associated Student Body of UC Riverside