Lisa Milanese Email & Phone Number

Fairport, New York, United States

Johnson City, Tennessee, United States

Supports Release of Information (ROI) Supervisors and Management in the training and direction of ROI Specialists and provides input for evaluation. Answers day-to-day questions posed by STAT clients and ROI Specialists. Provides input into the review and revision of site and Centralized Processing Center processes. Maintains high-level of professionalism.

Big Stone Gap, Virginia

Manages all front office activities to optimize facility workflow and patient management to provide comprehensive administrative support including appointment scheduling, billing and collections, handling incoming and outgoing calls and correspondence. Creates and maintains confidential patient files including all demographic, financial and clinical.

Big Stone Gap/Grundy/ Norton, VA

Worked my way up through various hourly supervisor positions —including Claims Supervisor and Department Manger to salaried management. Supported manager in daily operations of the store, while directly supervising employees, working with customers and helping to carry out the directives of the manager and the company. Ensured associates provided.

Associate Of Applied Science, Health Information Management

Activities and Societies: Phi Theta Kappa Honor Society, Alpha Delta PSI Chapter, summa cum laude honors

Certificate, Health Information Technology Analyst

Activities and Societies: Phi Theta Kappa Pursuing CompTIA Project+ certification, Spring 2024

Certificate, Clinical Research Coordinator