Sr. Director, Marketing & Communications (Vp, Marketing & Branding Equivalent)
Current- Oversee 15-person marcom department for B2B $1.3B ancillary healthcare services industry leader- Responsible for annual marcom department goals/strategies- Oversee annual marketing budget and all agency partners- Responsible for creating the company’s first-ever brand strategy- Oversee all strategic communications plans and messaging for corporate, crisis, and confidential initiatives- Created first-ever annual report, hailed as a true testament to One Call’s leadership in the marketplace- Oversee all thought leadership efforts, writing on behalf of CEO and senior executives to establish a leadership position on industry topics- Responsible for all communications throughout the pandemic: successfully transitioned workforce to a remote environment and positioned One Call as resilient and adaptive with clients and industry leaders- Created Injured to Empowered campaign to humanize the One Call brand through compelling injured worker success stories- Responsible for public relations (50% increase of media hits since 2017); garner consistent media coverage, including Good Morning America, used by sales team as client growth and retention tools- Partner with sales leaders to develop multimillion dollar persuasive new business proposals- Created Know Your Why. Live Your Why., One Call’s first-ever marketing initiative that highlights the company’s purpose-driven business approach- Responsible for product marketing; includes positioning of new offerings and development of sales materials- Created cause-marketing program, Kids’ Chance of Florida One Call Scholarship, an employee-funded scholarship for children of injured workers, to further differentiate One Call in the industry- Oversee all elements – from sponsorships and booth branding to communications and lead generation – for industry conferences- Transformed One Call University – continuing educational platform – into a marketing channel, generating hundreds of leads annually (80% YOY increase)