Lisa Moment Email & Phone Number

14 Locations Throughout South Florida

Subway Operations SupervisorSelected Contributions:• Played a significant role in long-term strategic plans toward operational excellence – Developed long-range forecasts and maintained long-range financial plans, developed and implemented organizational strategies and policies.• Interacted daily with the District Mangers, Store Managers and Team Members – Managed budget in coordination with Vice President of Operations.• Supervised and increased effectiveness and efficiency of operational systems and processes/policies to support organization’s mission; specifically, supported management reporting/information.• Focal point for creating annual budget and monitoring cash flow – Developed and managed annual budgets and program budgets and organized fiscal documents.Key Functions:• Supervised overall financial system for the Subway division which consisted of 14 units• Supervised and coached office managers on a daily basis.• Prepared monthly reports, fulfilled related requirements and generated year-end reports.• Supervised the maintenance of Subway Home Office Systems database.• Co-Ordinated with IT department programming for Subway registers and online ordering systems.• Reviewed Inventories.

South Florida And Treasure Coast

• I evaluated and inspected up to 17 Subway units per month• Worked with owners and sandwich artists to gain a better understanding of policies, procedures and new product roll-outs by identifying areas of opportunities to better serve the guest

Vero Beach, Florida

Subway Profit Center ManagerKey Functions:• Supervised all in-house aspects of the restaurant.• Managed different areas of restaurant operations such as customer relations, vendors’ relations and inventory control.• Specialized in training and motivating new staff regarding their work and responsibilities.• Controlled the overall cash flow on a daily basis to meet the weekly expenditures.• Maintained accounting books regarding employee payroll and sales summaries of the restaurant.• Helped in promoting business through social interaction in community.• Estimated the daily food consumption and placed orders with suppliers accordingly – Ordered utensils and contacted merchants regarding their supplies on a regular interval.Staffing:• Hired staff according to skills required.• Trained new staff; delineated their responsibilities and restaurant work ethics.• Monitored staff closely to ensure adherence to required standards in terms of quality and safety.• Maintained a friendly environment for staff and customers.• Scheduled working hours of staff and rotation of shifts.Selected Initiatives:• Assisted the customers in answering their queries regarding food quality and service.• Maintained the cleanliness and sanitation standards of the restaurants by routine checkup of the cleaning done by facilities staff.

Education record

Business