Electronic Payment Transactions -payment processing services, such as credit card processing, debit card processing, electronic fund transfers, and online payment processing.

 Underwrite and approve applications for merchant boarding. Review and verify accuracy of required documentation related to the business and owner using sound due diligence and in compliance with internal and regulatory guidelines prior to approval Validate documents provided with new applications using online publications and resources provided Respond to inquiries within established turnaround time Maintain files, update information and monthly monitoring of merchant accounts for warning signs of possible fraud and complaint issues using third party tools – Verisk Financial-G2, Equifax, MATCH Utilize skills in problem identification, analysis and resolution using available resources to accomplish duties Assist with identifying current internal processes within the company to assure that those processes conform to regulatory requirements as applicable Compliance research as needed or assigned

- Manage a support team that provides first class technical support to our merchants. - Set-up, manage and improve standards and procedures within the team. - Ensure working practices are well defined and operational with minimal disruption using technology to improve efficiency as appropriate. - Review daily priorities and take appropriate action to ensure results are achieved. - Ensure that documentation is up-to-date.- Develop effective relationships internally at a variety of levels and work closely with the sales department, network operations, management and deployment. - Provide input into the company service strategy. - Remain aware of new technology and product developments. - Provide input and tactical direction to the business on customer service and support challenges. - Prepare work schedules for our 24-7-365 helpdesk. - Manage the team and individual performance, technical and skills development. - Encourage open communication between team members, suggesting and driving forward ideas about how the team can work together more effectively together. - Able to juggle priorities to meet deadlines without cutting corners.

Responsible for researching, analyzing credit risks, assessing credit history and approving credit, within designated limits or declining credit applications to potential customers. Ensure that requests are processed according to standards. Perform due diligence in support of all credit applications. Initial fraud review of applications and taking appropriate verification requirements. Analyze and interpret both quantitative and qualitative data with a view to enhance credit risk monitoring, Ensure day-to-day operations are carried out and that work is assigned according to deadlines. Clarify inquiries regarding policies and procedures to peers and clients. Contribute to operational improvements to streamline procedures/processes and enhance service. Assessing and reviewing financial statements to ensure credit worthiness vs acceptable level of risk.

Commercial Financial Services - Account Management, Assessing credit worthiness of prospective customers, Approving and/or recommending appropriate credit terms and credit limits based on customer requests and credit worthiness , Initial fraud review of applications and taking appropriate verification requirement,Payment processing, Account recovery, customers/merchants inquiries

Credit Underwriter, Personal Financial Advisor- personal mortgages, personal credit lending, mutual funds -investments, credit recovery, Branch CSO/CIO,