Lisa Muñoz

Lisa Muñoz Email and Phone Number

Senior Global Learning & Development Manager @ Twitch
Lisa Muñoz's Location
San Francisco Bay Area, United States, United States
Lisa Muñoz's Contact Details
About Lisa Muñoz

Global learning & development leader with extensive experience translating organizational needs into relevant, impactful talent programs. Known for building trust easily & an authentic leadership style. SKILLS & AREAS OF EXPERTISE:■strategic planning/execution■team building/coaching■learning analytics/evaluation■instructional design (in-person, virtual, blended)■technical training design (job/role specific)■e-Learning authoring tools (Articulate, Captivate, etc.)■LMS selection, implementation & administration■employee engagement ■human resources principles/trends■talent management principles, frameworks, best practices■diversity, equity, inclusion & belonging

Lisa Muñoz's Current Company Details
Twitch

Twitch

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Senior Global Learning & Development Manager
Website:
forebears.io
Lisa Muñoz Work Experience Details
  • Twitch
    Senior Program Manager, People Development, Inclusion/Diversity/Equity/Belonging (Ideb)
    Twitch Jul 2020 - Present
    San Francisco, California, Us
    Twitch is a live-streaming platform for gamers & other lifestyle creators that supports building communities around a shared & streamable interest.RESPONSIBILITIES-Manage global leadership & manager development programs-Oversee coaching programs in partnership with external vendors-Manage the global new employee onboarding (NEO) program-Facilitate NEO, leadership, manager & IDEB programs-Design learning solutions for the people team (HR for Managers, Career Development Workshop, Growth & Development Planning, etc.)-Integrate IDEB principles & content across all people team learning solutions-Consult functional learning & development teams on industry best practices-Coach & develop internal facilitators
  • Self Employed
    Learning & Development Consultant (Freelance)
    Self Employed Sep 2018 - Present
    Please direct message me to learn more about my consulting services:■learning needs analysis (to determine if a training or learning event is the right solution for your situation)■learning evaluation (to measure the effectiveness of your current or future learning solutions)■instructional design (in-person, virtual, blended) to create or modify learning experiences for your audience■facilitation (to deliver training or learning events)■facilitation train-the-trainer events & coaching (to further develop & support your org facilitators)■team building events (to build trust and improve the performance of your teams)■manager & leadership development training
  • Rodan + Fields
    Talent Management Consultant
    Rodan + Fields Mar 2019 - Jul 2020
    San Francisco, Ca, Us
    Rodan & Fields is a global, multi-level marketing company specializing in skincare products.RESPONSIBILITIES■Managed daily operations of the global learning team■Collaborated with internal HR partners & external vendors to implement development programs to improve employee performance (D&I, DiSC, StrengthsFinder, Fierce Conversations, Cross Knowledge, Learn It, etc.)■Project managed the org-wide engagement survey (in partnership with Gallup) & consulted HR partners on results reporting, communications & action planning strategies■Project managed the 360-feedback process for executive leadership (in partnership with Korn Ferry) & consulted HR partners on execution of the process, communications & leadership coaching■Consulted redesign of learning management system user interface to increase learner engagement■Created a customized mentoring program framework to facilitate relationships across levels
  • Education Pioneers
    Senior Director, Learning
    Education Pioneers Apr 2015 - Aug 2019
    Boston, Massachusetts, Us
    Education Pioneers is a non-profit organization that recruits, develops and mobilizes current and future educational leaders.ACCOMPLISHMENTS■Built & led the central learning function responsible for the development of educational leaders located in 22 US locations■Coached & developed a high performing team culture resulting in numerous employee promotions■Drove the adoption & application of adult learning theories & best practices to ensure a minimum net promoter score of 80 across all development programs■Oversaw the redesign of leadership development content to a blended model resulting in a 50% reduction in overall costs■Sponsored the acquisition of the organization’s first learning management system (LMS) to increase the ability to deliver blended learning and track data to evaluate learning program effectiveness■Integrated diversity, equity, inclusion & belonging content across all programs
  • 24 Hour Fitness
    Manager, Learning & Development
    24 Hour Fitness Dec 2013 - Jan 2015
    Carlsbad, Ca, Us
    24 Hour Fitness is a privately owned and operated fitness center chain with over 420 locations in 13 US states and employs 22K+ people.ACCOMPLISHMENTS■Managed the implementation & maintenance of people development programs for both field and corporate employees■Project managed a leadership development program for high potential field managers including quarterly summits, content facilitation with senior executives & data reporting to inform succession planning decisions■Created & implemented an internal facilitator certification program & led train-the-trainer events to scale learning delivery
  • Pacific Gas And Electric Company
    Senior Instructional Designer
    Pacific Gas And Electric Company Aug 2012 - Dec 2013
    Oakland, California, Us
    PG&E is a utility headquartered in San Francisco, California that provides gas and electricity to 5.2 million households and employs 23K people.ACCOMPLISHMENTS■Managed instructional design projects focused on creating high impact leadership development programs for field leaders■Conducted data analysis to inform the direction & design of learning solutions■Transferred facilitator-led courses to virtual formats resulting in reduced delivery costs & increased ability to deliver content to remote learners■Collaborated with internal HR partners to redesign new hire orientation & performance management training for people managers
  • Safeway
    Learning & Leadership Development Generalist
    Safeway Mar 2007 - Sep 2012
    Us
    Safeway was a supermarket chain with 1300 US locations and over 250K employees.ACCOMPLISHMENTS■Designed, developed & implemented role-specific training & talent development programs for corporate employees across all levels (in-person, e-Learning, virtual, blended)■Collaborated with learning team to create the inaugural corporate university resulting in an expansion of learning programs, resources & tools to improve employee performance■Administered the learning management system■Oversaw internal marketing efforts to increase program enrollments & engagement■Served as a board member for two internal employee resource groups
  • Metroed
    Instructor
    Metroed Sep 2001 - Mar 2007
    San Jose, Ca, Us
    Metropolitan Education District (MetroED) prepares high school and adult students for future success in college and careers in the South Bay Area. MetroED provides hands-on, life-changing experiences which ignite the passion of its community of learners.
  • De Anza College
    Instructor
    De Anza College Apr 2003 - Aug 2004
    Us
    De Anza College is part of Silicon Valley's Foothill-De Anza Community College District. De Anza College consistently ranks #1 or #2 in the state for the total number of students who annually transfer to University of California and California State University campuses.
  • San Jose State University
    Teaching Associate
    San Jose State University Aug 2002 - Dec 2002
    San Jose, Ca, Us
    San José State University (SJSU) is a public comprehensive university located in San Jose, California, in Silicon Valley. SJSU is the oldest public university on the West Coast, as well as the founding campus of the California State University (CSU) system.
  • The Bank Of Santa Clara
    Executive Human Resources Assistant
    The Bank Of Santa Clara Aug 1997 - Aug 2000
  • The Ogden Group Entertainment
    Human Resources Manager
    The Ogden Group Entertainment Sep 1995 - Aug 1997
  • Planned Parenthood Mar Monte
    Human Resources Assistant
    Planned Parenthood Mar Monte Oct 1993 - Aug 1995
    San Jose, Ca, Us

Lisa Muñoz Skills

Instructional Design Training Leadership Development Employee Training Workshop Facilitation Project Management Program Management E Learning Human Resources Strategy Organizational Effectiveness Career Development Staff Development Needs Analysis Adult Education Organizational Development Instructor Led Training Cross Functional Team Leadership Personnel Management Instructional Technology Learning Management Systems Organized Detail Oriented Leadership Business Partnering Strategic Planning Public Speaking Talent Management Team Building Hr Business Partnering Management Large Group Facilitation

Lisa Muñoz Education Details

  • San José State University
    San José State University
    Education (Teaching English As A Second Or Foreign Language/Esl Language Instructor)
  • San José State University
    San José State University
    Linguistics

Frequently Asked Questions about Lisa Muñoz

What company does Lisa Muñoz work for?

Lisa Muñoz works for Twitch

What is Lisa Muñoz's role at the current company?

Lisa Muñoz's current role is Senior Global Learning & Development Manager.

What is Lisa Muñoz's email address?

Lisa Muñoz's email address is li****@****ail.com

What is Lisa Muñoz's direct phone number?

Lisa Muñoz's direct phone number is +140883*****

What schools did Lisa Muñoz attend?

Lisa Muñoz attended San José State University, San José State University.

What skills is Lisa Muñoz known for?

Lisa Muñoz has skills like Instructional Design, Training, Leadership Development, Employee Training, Workshop Facilitation, Project Management, Program Management, E Learning, Human Resources, Strategy, Organizational Effectiveness, Career Development.

Who are Lisa Muñoz's colleagues?

Lisa Muñoz's colleagues are Regina Rossi, Jordan Potter, Jonathan Yu, Ryan Resig, Mitchell Jacobs, James Finton, Ngoc To.

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