• Provide strategic guidance and oversight to operations within a private equity group, specializing in partnering with PHCE residential companies that prioritize a "People First" approach. • Direct efforts to optimize operational efficiency, maximize value creation, and ensure alignment with the organization's mission and goals.• Foster the development of high-performance teams by cultivating a culture of excellence, collaboration, and continuous improvement. • Prioritize people-centric values, empowering team members to reach their full potential and driving transformative results across the organization.• Utilized effective communication and negotiation skills to understand client needs, address concerns, and deliver tailored solutions that fostered mutual success and ensured high client satisfaction levels.

• Orchestrated and guided targeted business development initiatives for a service organization, with a keen focus on driving sustainable growth and enhancing overall profitability. • Leveraged a deep understanding of market dynamics and competitive landscape to identify opportunities, forge strategic partnerships, and expand market presence.• Successfully implemented robust operating systems and sophisticated P&L management strategies, resulting in optimized operational efficiency, increased productivity, and enhanced financial performance. • Utilized data-driven insights and key performance indicators to drive informed decision-making and achieve organizational objectives.• Cultivated and nurtured strong, long-lasting relationships with clients, employing strategic sales force development and change management techniques.

• Played a pivotal role within Nexstar Network, Inc., offering invaluable support to independent residential service contractors in their journey to enhance and optimize their businesses. • Acted as a trusted advisor, providing guidance, resources, and expertise to drive success and foster sustainable growth.• Mentored and guided a vast network of over 740 independent member contractors, delivering comprehensive business training to equip them with the necessary skills and knowledge for success. • Provided dedicated coaching in essential areas such as finance, call center operations, and marketing, ensuring contractors had the tools and strategies to excel in these crucial aspects of their businesses.• Demonstrated a high level of proficiency across multiple areas, including operating systems, executive coaching, P&L management, customer retention, and sales force development.• Leveraged deep expertise and hands-on experience to assist contractors in implementing efficient systems, optimizing financial performance, retaining valuable customers, and fostering the development of high-performing sales teams.

As a small business fanatic, I took my passion and experience and helped small to midsized businesses in the following areas: • Board of Directors meeting & planning retreat facilitation • Sales team development• Marketing and client acquisition• Client retention • Strategy, vision, mission, defining culture• Family dynamics and exit/buy/sell preparations

A struggling Chamber of Commerce with a great mission in a thriving city needed help. A few of my accomplishments:• Increased Membership from 100 to 400+ • Founded and executed a “Gala” that raised over $200,000 yearly• Involvement in City Hall with the repeal of the Edina Liquor Ordinance• Moved the Chamber offices into a real business environment (vs a grade school)

Responsible for several markets in the high end jewelry industry. Management, P&L responsibility, buying, opening new markets, and all other aspects of running a $325M division. I worked my way up through the ranks of Sterling Jewelers. When I started with Sterling they had 84 locations. When I left, they had over 15,000 locations. Turning around failing markets was my forte. My accomplishments included:• Presidents Club; 1983, 84, 85, 86, 88 & 1989• District Manager of the Year 1990 & 1991 • Regional Vice President of the Year 1992