Regional Leader - The Carolinas
- Streamlined operations across clinics within the Carolina's resulting in 9% increase in patient satisfaction, 15% increase in employee satisfaction and decreased employee turnover.
- Improved operational efficiency within 9 months by streamlining the claims and appeals process, resulting in a faster turnaround time for revenue recovery.
- Developed and implemented practice level budgets, leading to 12% reduction in operational costs and improved financial performance.
- Successfully mentored and trained a 12-person operations team, resulting in a 20% decrease in errors and improved overall performance.
- Managed successful recruitment of physicians and APPs, contributing to an expansion of provider network and improved patient access to healthcare services.
- Led the execution of denovos, organic growth, acquisitions and expansions.