Lisandra Peters Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Dubai, United Arab Emirates

-Point of contact between sales consultants, buyers & banks to determine available financing options.-Arranging auto finance for clients with various banks such as ENBD,ADCB, DIB, EIB, FAB, HSBC & ADIB offering the best rates of interest in the UAE market-Updating & Maintaining CRM & Inventory with the latest records-Due Diligence of pre requisite documents and liaising with bankers on daily basis-Ensuring post loan approval process for payments from banks have been received -Tracking daily sales analyzing, prioritizing and expediting to achieve monthly sales targets-Providing buyers with value added services such extended warranty, evaluations & insurance thereby providing buyers with one stop solution

Noida, Uttar Pradesh, India

-Raising and identifying types of fraud and scams -Preventing money laundering for the business -Uploading of disputes on VROL-Identifying types of disputes and allocation to the correct teams-Responding to third party requests within stipulated timelines-Maintaining volume tracker for number of dispute cases arising and cases being raised-Maintaining Attendance tracker along with colleague overtime tracker with incentive payouts  Follow ups on the MTs for colleagues-Being part of the Time and motion study for agent performance

Bangalore

-Motor claims handling and investigation with documentation and claims reporting techniques- Identifying types of motor fraud and evidences to repudiate it- Written and oral negotiating skills in payment solution's- Effectively manage, high priority projects and take pride in providing excellent customer service

Banglore

- Assist customers in making changes to their accounts such as change of address, change of name, change- Providing amazing offers, coupons and discount codes for purchase of magazines- Contribute to positive team environment by proactively aid the team with difficult contacts as needed- Demonstrate excellent time management skills and the ability to work independently while using the provided knowledge, policies and procedures