Technical Support Analyst
Current
Dec 2024 - Present
AeroLeads people directory · profile
Lisandro Pacheco Email & Phone Number
IT Tech Support | SysAdmin | Network Engineer | Community Manager | Gamer
at
TrueContext, formerly ProntoForms
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Tech Support | SysAdmin | Network Engineer | Community Manager | Gamer
Location
Bogota, D.C., Colombia
Company size
Who is Lisandro Pacheco? Overview
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Quick answer
Lisandro Pacheco is listed as IT Tech Support | SysAdmin | Network Engineer | Community Manager | Gamer at TrueContext, formerly ProntoForms, a company with 81 employees, based in Bogota, D.C., Colombia. AeroLeads shows a matched LinkedIn profile for Lisandro Pacheco.
Lisandro Pacheco previously worked as Technical Support Analyst at Truecontext, Formerly Prontoforms and SysAdmin | IT Tech Support | IT Consultant at Autónomo. Lisandro Pacheco holds Cisco Certified Network Associated (Ccna). from Cisco Networking Academy.
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TrueContext, formerly ProntoForms
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Profile bio
About Lisandro Pacheco
Professional with 15 years of experience in technical support, systems administration in a Windows environment, and IT consulting for small and medium-sized companies. I have collaborated with companies and clients to meet network and infrastructure requirements, designing secure and scalable networks, assisting in new installation investments, installing secure and scalable network devices, and managing security policies. I have provided desktop support to end users on Windows 7/10/11 and MAC-OS. I have also provided remote support to end users using the Zendesk suite and remote support software such as AnyDesk or TeamViewer.Extensive experience installing and configuring new hardware equipment including desktops, laptops, servers, switches, routers, structured cabling, wireless, and printers.Established and managed inter-VLAN routing and VACL policies, and I have established rollback strategies on network objects and end-user devices. I've also worked with monitoring and data analysis software such as Kibana, Tableu, Loki, and Grafana for monitoring and data collection.I have over 7 years of proven experience in implementing and optimizing influencer marketing strategies, B2C and B2B marketing, social media management, user acquisition and retention, and community management in the video game industry. Extensive experience in B2C, B2B, and affiliate marketing. I have delivered satisfactory results to Latin American and North American clients.
Current workplace
Lisandro Pacheco's current company
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Truecontext, Formerly Prontoforms
Employees
81
AeroLeads page
7 roles
Lisandro Pacheco work experience
A career timeline built from the work history available for this profile.
Sysadmin | It Tech Support | It Consultant
Autónomo
Professional with 15 years of experience in technical support, systems administration in a Windows environment, and IT consulting for small and medium-sized companies.I have collaborated with companies and clients to meet network requirements, designing secure and scalable networks, assisting in new installation investments, installing secure and scalable.
Feb 2009 - Dec 2024
Content Consultant
Responsible for scouting and recruiting KOL for company campaigns for Spanish-speaking countries, developing and executing KOL marketing strategies, DAU growth and retention, and overseeing the content quality for Spanish-speaking countries.
Oct 2023 - Sep 2024
Quality Assurance Manager
Libre Llc
Testing, review, and improvement of UX/UI for several Web pages and Web apps including Web 3.0 technologies. Also translation/localization and proofreading for all the Spanish and English content for client projects and internal portofolio.
Sep 2023 - Jun 2024
Customer Support Specialist
Libre Llc
Handling of support tickets and resolution through back-end
Jun 2023 - Aug 2023
Regional Marketing Manager
Responsible for developing, executing, supervising, and adapting different Marketing strategies, focused on the growth of DAU of the Latin American market including Brazil.A company spokesperson for the Spanish-language media, participating in several Radio and Television interviews for important international press such as NTN24 Colombia.Social media.
Sep 2021 - Jan 2023
Geo Owner Latin America
Social media management (Facebook and Instagram), replicating global content in English duly converted to Spanish, content creation for the region, loyalty, and event management. Collection of Community Feedback through the different comments on posts and referral of direct messaging to support tickets.Translation of the software content and interface into.
Nov 2017 - Nov 2021
3 education records
Lisandro Pacheco education
Cisco Certified Network Associated (Ccna).
Ccent, Ccent
High School Diploma In Science
Liceo Nacional Dr. Francisco Antonio Risquez
FAQ
Frequently asked questions about Lisandro Pacheco
Quick answers generated from the profile data available on this page.
What company does Lisandro Pacheco work for?
Lisandro Pacheco works for TrueContext, formerly ProntoForms.
What is Lisandro Pacheco's role at TrueContext, formerly ProntoForms?
Lisandro Pacheco is listed as IT Tech Support | SysAdmin | Network Engineer | Community Manager | Gamer at TrueContext, formerly ProntoForms.
Where is Lisandro Pacheco based?
Lisandro Pacheco is based in Bogota, D.C., Colombia while working with TrueContext, formerly ProntoForms.
What companies has Lisandro Pacheco worked for?
Lisandro Pacheco has worked for Truecontext, Formerly Prontoforms, Autónomo, Medal.Tv, Libre Llc, and Bluestacks.
How can I contact Lisandro Pacheco?
You can use AeroLeads to view verified contact signals for Lisandro Pacheco at TrueContext, formerly ProntoForms, including work email, phone, and LinkedIn data when available.
What schools did Lisandro Pacheco attend?
Lisandro Pacheco holds Cisco Certified Network Associated (Ccna). from Cisco Networking Academy.
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