Lisandro Mozo-Alfaro Email & Phone Number

Herndon, VA, US

- Manage bar guests, reservations and private events by providing attentive service with consistent goal to upsell food and beverage options available on the menu - Use interpersonal skills such as collaboration, communication, leadership, and problem solving to ensure efficient and quick service in a fast-paced bar environment with the goal to turnover.

- Completed a Music Production and Audio Engineering Combined Education Program Certificate at Trilogy Sound Studios- Completed a song for a final project where I had hands on experience in songwriting, creating melodies and harmonies, picking out and directing the layering of the instrumentals for the track and editing my vocals - Learned how to use.

Ashburn, VA, US

- Led cross-functional weekly meetings to enhance data organization of tracking 1000+ inventory items and digital contents such as Smartsheets, Excel, Netsuite, and Asana- Developed Standard Operating Procedure (SOP) with Microsoft Office and detailed technical writing for Alphashot XL software, improving training efficiency and establishing standard use.

Falls Church, Virginia, US

- Implemented communication strategies and increased payment collections in a month from 100% to 102.5% - Managed confidential information to assist stakeholders with appropriate support and guidance - Enhanced customer service in a fast-paced environment with bilingual proficiency and knowledge on cultural sensitivity- Admit/schedule patients, conduct.

Seattle, WA, US

- Actively sold and prepared Starbucks products to customers in a fast-paced environment- Provided exceptional customer service by properly handling customer complaints, questions and concerns- Partner of the Quarter: August 2020

- Collaborated with leadership to provide meals to over 2,000+ COVID-19-impacted individuals per month- Evaluated the organizational structure and identified areas of improvement for training by conducting a needs assessment- Developed and implemented an online training module using instructional design and researched learning strategies to improve.

Harrisonburg, Virginia, US

- Assisted 100+ low income residents of the Shenandoah and Roanoke Valley by providing Spanish translation services for time sensitive and confidential information of critical legal documents, contracts, bills and notices- Conducted Spanish interpretation services to facilitate interviews for virtual court proceedings and phone calls - Engaged with local.

Reston, Virginia, US

- Publish and design guidebooks for clients to improve member awareness of offered services for their brands- Strategize multifaceted approaches for the creation of guidebooks for usage across government and commercial clients in order to effectively communicate and promote program analysis, change management, and instructional design

Harrisonburg, Virginia, US

- Led students to and from various engaging workshops then further facilitated group discussions concerning race, education, goals, and social change

Harrisonburg, VA, US

- Use my passion and excitement for JMU to perform cold calls to prospective students to encourage applying to theuniversity and further advertise the importance of attending open houses and campus tours- Communicate with students and their families via phone to answer questions and concerns, pass on critical deadlines,scholarship information, significant.

Harrisonburg, VA, US

- Actively advise and help 800+ incoming students and families become familiar with the university, on and off-campus housing, social events, class registration, campus involvement, and other academic affairs

Harrisonburg, Virginia, US

Served as a week-long mentor at a summer intensive program for a group of high school students at VALHEN’s.

Doylestown, PA, US

Assist in week long program to provide and help facilitate young adults with autism an opportunity to engage with their own community and form new connections.

Mechanicsburg, Pennsylvania, US

I worked as a shift lead at Duck Donuts and would open or close the store. As the shift on duty, my responsibility was to make sure the store stayed consistently clean, organized, stocked up, and to ensure that staff was delivering high quality customer service. At the end of each shift I would also take care of money deposits. I also worked in various.

Bachelor Of Science - Bs, Communication, General

Education record

Education record