Lisa D. Email & Phone Number

New York, United States

New York, US

· Administrative support: drafting emails and presentations, and taking and distributing meeting minutes. · Travel coordination of CEO and other VIP guests, domestic and internatonal.· Tracking and reporting CEO receipts, expenses, and reimbursements.· New hire setup (credential activation, technology and seat assignment, office tours)· Event planning.

Covid 19 Epidemic closed restaurant location

New York, US

· Posted and managed job postings on external sites· Assumed full responsibility of all on-boarding activities using HRIS to ensure smooth transition for newly hired candidates· Created weekly schedule for 30+ employees according to staff availability and anticipated business volume· Scheduled building and equipment repair, cleaning services, and other.

New York, US

· Delivered prepared food and drinks quickly and with an optimistic attitude· Skilled in acquisition and retention of new and repeat business via building good community relationships and effective resolution of customer complaints· Expert in effectively managing many different employee personalities in a high stress environment· Performed administrative.

Ferndale, MI, US

· Streamlined processing of product complaints leading to an increased closure rate of 25% more cases closed per month within my first 6 months.· Received, investigated, and accurately documented all product complaints according to SOPs.· Collaborated interdepartmentally to ensure thorough investigation and closure of complaints.· Performed trend analyses.

Ferndale, MI, US

· Composed, proofread, and mailed outgoing, inter and intra‐departmental correspondence· Created Excel index to track all required job training documents for the company’s 150+ employees· Executed Annual Product Reports according to FDA regulations for use in onsite FDA audits· Ad hoc administrative duties as assigned, including office machine maintenance.

Detroit, Michigan, US

Fort Wayne, Indiana, US

• I supported the Executive team of Ash Brokerage. I enjoyed the administrative challenges of supporting an executive within a national organization, as well as cross-functional coordination between different lines of.
• Assisted with organizing the Executive’s business life including multi-layered calendar with personal and professional appointments, project deadlines, etc.
• Took meeting notes, assisted with correspondence
• Handled expense reports
• Scheduled travel arrangements for employee events
• Setting up, managing and monitoring multi-party video conference calls, meetings, etc.

• Consulting with clients about the reverse mortgage based on their needs
• Assisting clients with mortgage process from application to closing
• Educating the client on the reverse mortgage process
• Developing relationships with the clients and their families to make sure everyone is satisfied
• Staying current on CE education to maintain licenses

Master Of Arts (Ma), Women'S And Gender Studies

Bachelor Of Arts (Ba), Psychology