Selected scripts and concepts and hired production staff.Supervised and planned production schedules.Prepared and maintained department budgets.Developed marketing, promotional and fundraising campaigns.Maintain insurance, health and safety rules, talent and crew contracts, vendor agreements and copyright laws.

Developed and executed a recruiting strategy to target and hire Executive, Professional and entry-level team members.Managed the hiring process through sourcing and interviewing candidates, offering and negotiating salary, credentialing, assessments and onboarding new hires. Processed job offers which include presenting qualified candidates to clients while maintaining exceptional customer service skills.Tracked recruitment and marketing results through various reports.Maintained potential candidate pool while coordinating retention efforts and succession planning.

Write, direct and produce interactive theatrical productions, including a series of interactive murder mystery productions.Selected and produced scripts and plays.Consulted with internal collective of creative collaborators to develop and produce original content.Partnered with individual artists to create and produce reels, demos, podcasts, music videos, events, etc.Produced 10 annual events (wellness, film & tv, entrepreneurship, performances, etc)Facilitated weekly writer’s room as a safe space for writers, actors, performers to collaborate.Created and marketed curriculum and facilitated 6 week performing arts youth summer camp in Philadelphia child care centers.

Served as Human Resource Business Quality Partner specializing in overall quality within Comcast Shared Services; specifically supporting the Contact Center.Consulted with HR Contact Center Managers to develop Metrics and Quality Standards and subsequent Communication Strategy, Marketing and Training documents.Managed HR Associate Quality Monitoring Program with HR Shared Services Stakeholders.Responsible for weekly analysis of inquiries, Knowledge Base search-terms, Voice of the Customer feedback and HR Associate reports & more to identify, address and improve processes, procedures and communication networks.Responsible for design and implementation of Ongoing Continuous Development Curriculum; results include access to real-time performance feedback, increasing morale by 60% within two months and creating facilitation opportunities for HR Associates.Served as Lead Escalation Manager, ensuring timely resolution and process review of Human Resource issues unable to be resolved through standard processes. Responsible for supervising HR Quality Interns daily duties and serving as Project Manager for intern special projects.

Responsible for addressing Company Policy/Procedure, Payroll, Benefit, Recruitment and Performance Management inquiries from internal customers.Key Member of Benefits Queue, ensuring prompt, efficient and accurate resolution and response to customer inquiries.Regularly submit process improvement recommendations to leadership.Participate in special projects including development and design of instructional materials, facilitation of training classes and onboarding new hires.

HR Business Partner managing US based Benefit Administration, Union Plans, Recruitment, New Business Development Initiative, New Hire and Continuous Development, Leave Services, and Senior Employee Performance Management.Responsible for ongoing Benefit Administration Management, including new hire enrollments, payments, audits and resolving conflicts. Responsible for annual Benefit Administration Management ensuring appropriate plan designs within budget and need, implementation and coordination of all open enrollment activities.Responsible for onboarding, training and supervisory support to HR Interns & Generalists.Responsible for monthly/annual HR Analytics and Reporting to Executive Operations and Finance Leaders including process improvement recommendations and follow-up in areas of Leave Management, Benefits, Safety, Union Concerns, Recruiting..Managed annual recruitment process for seasonal contracts, including inaugural season of Met's Stadium.Managed ongoing recruitment of all U.S. Corporate Positions including sourcing, interviewing, background checks and all related activities.