Lisa Norman Email and Phone Number

• Achieved Oracle HCM Cloud Compensation within 6 months of hire• Developed, configured, and implemented Oracle HCM Compensation programs for two (2) industry leaders servicing a total of more than 13,000 employees• Assessed and refined at least 120 Reports, Interfaces, Conversions, Extensions (RICE) objects for these two industry leading clients• Migrated these two (2) clients from their legacy systems to Oracle HCM Compensation resulting with an estimated minimum annual savings of $2,000,000 • Led daily change management sessions with the client’s compensation teams. Successfully engineered an average of five (5) changes per week • Formulated Best ‘Pay’ Practices to enhance collective bargaining agreements compliance for more than 6,000 employees. Eliminated inaccurate manual functions leading to an estimated $300,000 cost savings• Validated and loaded, using Oracle HCM Loader, salary surveys for 1,000 salaried employees assuring pay data aligned with corporate pay policy• Applied extensive HR business experience to understand fully clients’ business needs to work collaboratively with approximately 20 work teams across multiple areas of HR, Finance, IT and Security • Perfected Deloitte’s Agile Project Methodology - validated business requirements, tested and confirmed a successful Go-Live - - on time and on budget

*Served in multiple short-term assignments as a diverse Human Resources (HR) and Human Resources Information Systems (HRIS) professional exploring HR Systems from A to Z; including system selections, implementations, data mapping, data schema, gathering business requirements, data integrity, configuration, testing, process development, reporting and post production support. Critical team member of HCM project implementation team to upgrade Ceridian HR, Ceridian Benefits and Ceridian Payroll. Implemented web-based integrated system, featuring employee and manager self-service. Responsible for being subject matter expert, performing and analyzing various task and processes related to upgrade project. Implementation impacted 2,500 employees and 200 business leaders. Successfully upgraded Ceridian HCM in less than 3 monthsStrategized best option(s) to create and build HR, Benefits, Payroll and Timekeeping technology foundations to accommodate system for employees; including configuration, project management and HRIS user support. Served as business analyst liaison for HR, Benefits and Timekeeping systems; including existing systems, SumTotal and Kronos. Served as project member to upgrade SumTotal timekeeping systems to ADP eTime for more than 600 employeesCreated and deployed HR technology foundations; including naming conventions, 50 business unit’s distinction, 30 locations, 200 jobs, as well as salaries, salary ranges, worker comp codes, reporting hierarchies and General Ledger cost codesSubject matter expert responsible for performing and analyzing various task and processes related to HRIS HCM Microsoft Dynamics 365 Talent system for 2000 employeesAssisted with tasks such as: system strategy, gathering and documenting business requirements and data extracts to review data to support Oracle HCM project Supported Oracle HCM Cloud project release 20B

*Implemented HRIS applications through project management of Human Resources and Information Technology HRIS enhancements to support Payroll, Benefits, Compensation, Human Resources and Time and Labor, Recruiting and Talent Management*Led major Affordable Care Act (ACA) project for IRS reporting requirements*Managed major projects to integrate applicant tracking systems to HR, Benefits and Training*Supported Senior Management HRIS initiatives *Managed new security rollout for Lawson ERP to support data compliance*Offered cost-effective HRIS improvement solutions for HR, Benefits, Payroll, Compensation and Recruiting*Designed benefits ensuring statutory compliance, cost effectiveness and alignment with company’s benefits philosophy

*Implemented and maintained Human Resource Information System (HRIS) applications through implementation of management approved modifications and enhancements; thoroughly test and document work activities and applications modifications and enhancements; work with inside/outside parties to implement and support HRIS and Payroll systems. *Improved programs, processes and relationships. *Provided leadership, planning, project coordination and management for the development of a cost-effective HRIS to meet current and future business needs within the HR organization. *Planned, advised Payroll Processing to ensure accurate and timely processing. *Provided end-user support, technical expertise and served as primary resource to HR community. *Supported Sr. Management led initiatives and communicate/support department Critical Success Factors (CSF’s) and strategies*Identified benefit plans and programs tailored to employees need*Annual Compensation planning Merit, STI and LTI utilizing Oracle Compensation Workbench (CWB)

*Progressive experience with responsibility for managing and coaching a cross-functional team of five. Focused on the continued refinement of Oracle HR modules, Oracle Advance Benefits, ADP eTime, Employee Self Services, Manager Self Services and ADP Payroll systems to comply with and enhance Exterran’s business requirements.*Successfully designed, business requirements tested and implemented company-wide Oracle global ERP systems designed to service Exterran’ s 11,000 employees.*Managed day-to-day Oracle modules for more than 35 business groups, which include 12,000 active employees and contractors, 6 programs and 50 active benefits plans. *Planned, developed, implemented and managed all benefits offerings through collaboration with HR and Executive Team Leaders*Managed annual bonus, short term incentive, long term incentive, retention bonus and salary survey*Maintenance of company compensation programs, policies and procedures*Developed processes and improvements to create data standards for Oracle HR System *Established system security for more than 200 HR users to ensure privacy and data integrity. *Initiated for the first time Exterran’s Oracle Employee Self-Service which led the way for online benefits enrollment culminating in a greater than 80% participation rate.*Managed project for go live of all of Oracle HR and ADP Payroll and Time and Labor modules*End-to end project management: Identified key stake holders, met with them to determine business requirements to create a detailed, clear and concise project plan