Lisa Loucks

Lisa Loucks Email and Phone Number

Director of Sales Operations at Marriott International @ Marriott International
Lisa Loucks's Location
London, Canada Metropolitan Area, Canada, Canada
Lisa Loucks's Contact Details

Lisa Loucks personal email

n/a
About Lisa Loucks

Proven leadership, coaching and fostering development. Substantiated record of building credibility with successful change management. Exceptional ability to care for the customer while exceeding their needs. Project management proficiency, directing complex initiatives from concept to operational status. Goal-oriented and detail-directed individual with effective motivational capabilities. Superior organizational, time management and multi-task abilities. Excellent listening, written and oral communication skills.

Lisa Loucks's Current Company Details
Marriott International

Marriott International

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Director of Sales Operations at Marriott International
Lisa Loucks Work Experience Details
  • Marriott International
    Director Of Sales Operations
    Marriott International Apr 2018 - Present
    Bethesda, Md, Us
  • Marriott International
    Senior Supervisor, Specialty Operations
    Marriott International Jul 2015 - Apr 2018
    Bethesda, Md, Us
    • Manage Supervisors for the Customer Service CIE team, Assist Support team, Best Rate Guarantee team, Relocations and Hotel Support, Web Assist, App Support, Platinum and Luxury Liaison teams and Center Support Administrative Team
  • Starwood Hotels & Resorts Worldwide, Inc.
    Senior Supervisor, Reservations And Member Services
    Starwood Hotels & Resorts Worldwide, Inc. Mar 2014 - Jul 2015
    Stamford, Ct, Us
    • Managed Supervisors for Reservations and E-Communications teams • Implemented career path advancement • Developed strong leadership teams aligned to carry out the company vision
  • Starwood Hotels & Resorts Worldwide, Inc.
    Senior Supervisor, E- Communications
    Starwood Hotels & Resorts Worldwide, Inc. Apr 2012 - Mar 2014
    Stamford, Ct, Us
    • Managed the E-Communications Email, Chat and Best Rate Guarantee teams • Conducted applicant screening and behavioral interviews• Achieved success leading teams with multiple changes in leadership
  • Starwood Hotels & Resorts Worldwide, Inc.
    Senior Supervisor, Sales And Service
    Starwood Hotels & Resorts Worldwide, Inc. Sep 2010 - Apr 2012
    Stamford, Ct, Us
    • Oversaw the daily operations of the sales teams • Drove performance by focusing on key metrics while working collaboratively with global department leaders
  • Starwood Hotels & Resorts Worldwide, Inc.
    Spg Supervisor
    Starwood Hotels & Resorts Worldwide, Inc. Sep 2009 - Sep 2010
    Stamford, Ct, Us
    • Supervised a team of 23 associates leading sales, customer service and SPG loyalty
  • Home Interiors & Gifts
    Director
    Home Interiors & Gifts 2004 - 2009
    Us
    • Directed recruitment and retention of over 150 consultants • Managed and developed customer service satisfaction model
  • Elgin Travel
    Manager
    Elgin Travel 1993 - 2002
    • Office Manager responsible for budgets, employee relations, public relations, referral programs, negotiating commission levels, marketing and overall customer service• Proven success building and maintaining a loyal customer base• Experience developing corporate account relationships for local business growth

Lisa Loucks Skills

Hotels Hospitality Customer Service Team Building Hospitality Industry Hospitality Management Event Management Customer Satisfaction Coaching Leadership Event Planning Hotel Management Strategic Planning Yield Management Marketing Communications Inventory Management Negotiation Employee Relations Public Speaking

Lisa Loucks Education Details

  • Westervelt College
    Westervelt College

Frequently Asked Questions about Lisa Loucks

What company does Lisa Loucks work for?

Lisa Loucks works for Marriott International

What is Lisa Loucks's role at the current company?

Lisa Loucks's current role is Director of Sales Operations at Marriott International.

What is Lisa Loucks's email address?

Lisa Loucks's email address is li****@****tico.ca

What schools did Lisa Loucks attend?

Lisa Loucks attended Westervelt College.

What skills is Lisa Loucks known for?

Lisa Loucks has skills like Hotels, Hospitality, Customer Service, Team Building, Hospitality Industry, Hospitality Management, Event Management, Customer Satisfaction, Coaching, Leadership, Event Planning, Hotel Management.

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