- Review and process prior authorization requests for ABA services- Verify insurance coverage and eligibility for requested services- Gather and review medical records, including diagnostic tests and physician notes, to support the prior authorization request- Ensure compliance with HIPAA regulations and maintain patient confidentiality- Communicate with healthcare providers, insurance companies, and patients to obtain necessary information and resolve any issues or discrepancies- Collaborate with the billing department to ensure accurate billing and reimbursement for authorized services

Driving School Assistant for recently acquired driving school by AAA Southern New England.• Responds to incoming inquiries regarding the Driving School.• Schedules students for driving lessons based on instructor schedule availability.• Resolves basic scheduling issues between students, parents and instructors.• Maintains student and School files documenting student lessons, attendance, classroom and road hours, etc. and prepares files for RMV audits as they occur.• Records payments received for classroom, in-car lessons and road tests for Accounting.• Makes preliminary contact with parents and students regarding past due payments in an attempt to collect outstanding receipts.

TreeTop Technologies helps qualified IT professionals advance their careers by securing challenging positions with leading organizations in New England and North Carolina. Our strong relationships with mid-market and Fortune 500 companies in financial, bio-tech, pharmaceutical, education, hi-tech and other industries enable us to present a steady stream of attractive opportunities to consultants in our network. Known for putting the right people in the right place at the right time, and for our effective ongoing communications and support, we prepare, place and promote the success of IT professionals with a range of technical and functional expertise. Our team not only gets you in the door, but also becomes a partner in your ongoing success.Responsibilities include, but not limited to: -- Assisting our sales, recruiting and operations efforts -- Managing the company’s database of clients, consultants and contacts. -- Interacting with clients, vendors and consultants. -- Routing correspondence (phone, mail and e-mail) to the appropriate person if necessary. -- Scheduling and organizing complex activities such as meetings, travel, and other -- Proofreading agreements, contracts, memos and reports. -- Other general office duties such as answering phones, data entry, minutes taking, filing, ordering supplies, etc.

Provided executive level support to President and Financial Advisors in an office environment which required extensive knowledge of company policies and procedures as well as products and services. • Provided outstanding customer service to all internal and external clients and vendor partners. • Improved efficiencies of processes and procedures that support services provided for clients. • Effectively managed and organized the company calendar to ensure deadlines are met in a timely and accurate manner.• Heavy calendar management for president and financial advisors. • Prepare materials required for various types of meetings.• Respond to client and vendor partner inquiries and requests. • Intake of phone calls for President, Financial Advisors and other staff.• Travel planning for President• Prepare correspondences for President • Plan company events and client events.

Assisted in the day-to-day operations of the sales department at the Pinnacle Award winning conference center located on the Babson College campus.Responsibilities Included: * Answer phones, handle variety of administrative tasks. * Generate and fax contracts for sales managers as programs go to contract * Generate, fax and mail Addendums, Intro letters, Regret letters, Thank you letters, Thank you e-mails, House visits, and Debriefs. * Handle all incoming sales inquires and direct to appropriate sales managers based on preliminary questioning and research. * Create and maintain the following reports o Attendance o Weekly Report o Snapshot o Forecast o Weekly Schedule * Prepare agenda and take minutes for weekly Sales Team Meeting * Many miscellaneous projects as requested by Sales Team

Served as Service Response Assistant for the facilities department at one of Massachusetts Leaders in Business Education.Responsibilities Included: * Completed daily work orders for all trades and departments within the college. * Answered multiple phone lines with internal and external customer inquiries and requests. * First point of contact for all maintenance, grounds, and event assistance needed. * Assisted in the design and implementation of preventative maintenance work orders for all trades. * Trained fellow staff members Microsoft Office applications.