Lisa Phillips Email & Phone Number

San Francisco, Ca, Us

Boston, Ma, Us

• Reformed Agile practices within a globally distributed R&D organization of 85 people, spanning multiple time zones and continents. Streamlined product development, with a 133% increase in releases per year. • Directly managed two engineering directors and provided leadership to senior engineering managers, ensuring alignment with company objectives. • Streamlined project management, introduced consistent Agile practices, and improved collaboration across teams for better project delivery. • Guided the company through technical growth and improvements in performance and process across engineering disciplines.

San Francisco, Ca, Us

As VP of Data Governance at Fastly, a leading CDN and Edge Cloud provider:• Spearheaded Data Governance initiatives leading to a reduction in demand for legal services• Ensured regulatory compliance and privacy protection for sensitive data by collaborating with stakeholders to establish Fastly's first data governance program• Wrote and published Fastly's first Data Governance Policy• Empowered teams, particularly engineering, to integrate repeatable and auditable data security considerations

San Francisco, Ca, Us

As the Vice President of Site Reliability Engineering (SRE) at Fastly, a prominent Content Delivery Network (CDN) and Edge Cloud provider:• Built a skilled team of 30 tech and DevOps experts from diverse backgrounds across the globe• Established and managed Fastly's global Incident Management program for round-the-clock monitoring and response• Reduced server build and deploy time for the global POP network by over 10x• Developed Fastly's first Business Continuity plans, enabling successful acquisition and partnership with enterprise customer Target

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San Francisco, Ca, Us

As a Sr Manager of Twitter's MySQL Team:• Led a team of eight DBAs responsible for managing Twitter's relational databases, including MySQL, Vertica, and PostgreSQL• Achieved SOX compliance to ensure adherence to regulatory requirements in support of Twitter's IPO• Successfully launched Twitter's first Seattle office as the lead manager, in support of 60 engineers

San Francisco, Ca, Us

• Managed thousands of MySQL database servers in a rapidly growing environment as part of a small team• Rolled out the first HA solution for MySQL read-requests, utilizing hardware load balancers and in partnership with network engineering• Wrote the first database backup software, leading to off-site backups, documentation, and logically-focused monitoring• Collaborated with peers and the executive team to develop Twitter's first core values

San Francisco, Ca, Us

As Twitter's first capacity planning manager:• Joined Twitter as the 132nd employee and left after the employee count exceeded 3,000• Ensured systems, network, and operations had the capacity to meet extreme growth from 40 million to 80 million users• Established Twitter's first capacity management model• Recruited and hired Twitter's first in-house technical operations leadership team• Worked to eliminate the Fail Whale

Seattle, Wa, Us

Helped established the Rat City Rollergirls in 2004:• Skated as a blocker on Grave Danger team• Served as a member of the website committee• Worked as an Ombudswoman for the league• Became the league's marketing representative for the Women's Flat Track Roller Derby league in 2009• Attended the WFTDA yearly meeting in Tampa in February 2009• Participated in discussions about the future of flat track roller derby, including social media presence

Seattle, Washington, Us

As the Director of IT for Big Fish Games, a casual online game company:• Built and led a technical operations team to ensure availability of Big Fish Games sites, providing over one million game downloads per day• Managed corporate IT team and infrastructure supporting 400 employees and offices across three countries• Developed and supported budget for multiple data centers, CDN, network infrastructure, and corporate software licenses• Planned and executed successful Fisher Plaza data center migration with minimal downtime despite unexpected challenges posed by fire and flooding

Chiyoda-Ku, Tokyo, Japan, Jp

While Director of Operations and Hosted Services for Six Apart, a blogging services provider for Livejournal and TypePad: • Led a team of 20 technical operations team members to ensure the performance and availability of significant bloggingand social networking sites with 14 million users• Developed and monitored Service Level Agreements with third-party vendors and hosting partners• Executed the migration of a 120-server data center from Seattle to San Francisco with minimal downtime• Worked with enterprise clients such as Talking Points Memo on hosted blog solutions for the highest availability and scalability• Developed capacity plans to anticipate internet traffic spikes during the 2008 election

Chiyoda-Ku, Tokyo, Japan, Jp

• Built and managed over 50 clustered and partitioned MySQL databases as a MySQL DBA for Six Apart • Provided MySQL consultation to a large corporate partner, NIFTY corporation, resulting in a continued agreement that brought significant revenue to the Tokyo office

San Francisco, Ca, Us

As the sole Senior Systems Administrator for Livejournal - an early social media site upon which Facebook and Twitter are based:• Assured high up-time of hundreds of Linux servers in data center environment to support user growth from one million accounts in 2003 to 10 million accounts in 2006 • Created Memcached in collaboration with software developers, resulting in the ability to scale to meet user demand with zero additional capex spend

Costa Mesa, Ca, Us

As a Lead Systems Administrator at Speakeasy, Inc. - a top DSL provider:• Created and maintained the first-ever Valve Steam network, to ensure seamless game updates for Valve's games• Kept DSL network uptime high and low latency alive during small ISP industry collapse

As a Technical Account Manager for AZStarNet, a local ISP and newspaper host, gained initial experience in the technology industry• Exceeded sales targets by educating clients on the power of the web and leveraging exceptional communication skills over the phone and email