Lisa Ploof Email & Phone Number

London, GB

London, GB

Leather Goods Manager | Burberry SoHo Drive category performance, ensure great client experience, lead client advisors to improve overall selling skills and close sales in order to attain sales goals and KPIs, coach in the moment and provide feedback as necessary, drive partnership in the store between client advisors, specialists and operations team

Creator of custom apparel for adults and youth.Stylist and personal shopper with specialty in organizing closets and wardrobe.

Casellina Di Scandicci, Florence, IT

Created a branded, luxury client experience by providing exceptional service. Developed the business by exceeding monthly store goals. Networked, hosted and attended special events within the community as a brand ambassador to attract new clients.

New York, NY, US

Created and developed company standards for twelve fashion retail store locations. Conducted store visits on a monthly basis giving recognition and identifying opportunities on sales floors and in stockrooms. Targeted standard operating procedure issues with management teams to enhance operational efficiency and improve visuals. Drove sales by observing.

Gardena, California, US

Store Manager of SoHo location, largest volume store in the company. Motivated staff and drove business to attain annual goal of $4 million. Responsible for recruiting, hiring, and training a strong sales staff. Organized in-store special events. Coordinated and managed new store openings and processes.

Somerset, GB

Area Manager of Madison Avenue and Americana Manhasset locations. Manager of all US Operations for 5 Mulberry Retail Stores. Managed and revised retail budgets and projections by providing recommendations and solutions. Maintained operational consistency across 5 stores through audit programs and development of P&P manual. Implementation of sales, product.

Casellina Di Scandicci, Florence, IT

Guided, advised, and led sales associates to obtain annual store goal of $10 million. Partnered with Inventory Control to protect company assets by targeting and troubleshooting inventory issues. Brand ambassador responsible for hosting in-store events and collaborating with corporate for record attendance and press coverage of special events. Motivated.

Casellina Di Scandicci, Florence, IT

Assisted in store opening and overall store operations of the Westchester location. Trained new hires and sales associates on product, clienteling, and customer service.

Casellina Di Scandicci, Florence, IT

Accountable for monthly sales quota of $100,000. Established and maintained strong relationships with clients to increase revenue and profitability. Audited daily sales transactions, reconciled petty cash, change funds, bank deposits and post voids. Maintained files for all inventory movements-store to store transfers, shipping manifests, RTV’s.

Sant Feliu Llobregat, Barcelona, ES

Overseas work experience conducting business in the Spanish language. Assisted in the sales of upcoming collections to the clients from different regions in Spain. Worked directly with clients on sales orders, re-orders, returns, and cancellations.

Processed, posted, and reconciled all principle interest payments received for mortgage-backed securities to the Investment Accounting System (IAS). Processed all daily transactions on IAS and reconcile IAS to the general ledger. Prepared various investment related reports for inclusion in OTS and SEC filings. Assisted in monthly income and expense.

Bachelor Of Science, Business Administration And Management, International

Semester At Lorenzo D' Medici, Florence, Italy, Italian Language

High School Diploma