Lisa Quetchenbach Email & Phone Number

Marietta, Georgia, United States

Responsible for managing a team of contract specialists supporting commercial organization.

Rochester, New York Area

Led a team of 25 managers, contract analysts and contract coordinators within the North American Commercial organization to support all aspects of contract administration including pricing, customer master data, customer rebates, distributor chargebacks, administrative fees for Group Purchasing Organizations and contractual billings, contract compliance and service contracts.• Worked cross-functionally with National Accounts team on Distributor and Group Purchasing contract agreements to ensure compliance with terms and enhance working relationships with key partners and provide input and reporting for revenue programs. • Led team to launch new contracting system for North America – created user requirements, testing plans and deployment schedule. Implemented new automated processes for pricing updates, distributor chargebacks, GPO admin fees and cost per reportable billing.• Created new roles and processes within the existing organization to support functions previous managed within Johnson & Johnson Shared Services to support customer master data set-ups, Group Purchasing Organization (GPO) contract payments and membership, and customer credit processing.• Collaborated with finance and internal audit business partners to document and implement key revenue controls for US Commercial business and supported walk throughs with external auditors. Adapted business practices to ensure compliance with changing regulations and documentation requirements.• Developed metrics for key business processes within team to track quality and turn-around time and measure overall workload and throughput.

Rochester, New York, United States

Led a team of contract managers and RFP specialists supporting direct, government, IDN and distributor sales contracting activities in support of US sales process. Partnered closely with Regional Sales Directors to manage workload of team and ensure timely delivery of contract paperwork.• Led cross functional team to streamline commercial terms and conditions to improve customer experience and reduce negotiating time.• Developed new contract validation business process and creation of contract validator role ensuring quality standards for team • Facilitated weekly calls with key stakeholders to manage exceptions to pricing, policies and terms and conditions to reduce the cycle time of the contracting process• Partnered with legal counsel to create new agreements for Ortho Clinical Diagnostics distributors to add new products and business terms • Created processes to track and manage RFPs and measure effectiveness through win/loss analysis

Rochester, New York Area

Responsible for managing a team of contract administrators and Inside Sales Specialists supporting the US and Canadian sales teams. Key activities of the team include contract creation and day to day administration of Group Purchasing Organization (GPO) contracts and individual facility contracts for Carestream Health products and services, as well as quoting support and lead management for Carestream Health products and services.

Rochester, New York Area

Responsible for marketing activities with Kodak Health Group’s indirect channel partners and key corporate accounts, including Group Purchasing Organizations (GPOs) and the United States Government

Master Of Business Administration - Mba, Marketing

Bachelor Of Science - Bs, Chemical Engineering