Worked together with project and business teams to create communications and training plans for multiple Agile project releases within an overall initiative to modernize strategies and systems. • Documented change impacts for stakeholders through sessions with project leads• Developed detailed communications and training plans for three separate packages within the project• Facilitated foundational training and office hours• Drafted external messaging featuring new functionality • Wrote and distributed project newsletter for all stakeholders• Created leader messaging for project milestones• Conducted surveys and analyzed results to share with leadership• Facilitated large group meetings for the project team, including content creation and revision

Partnered with multiple teams across the organization to create and implement a change and training plan for a new contract lifecycle management system.• Worked with project team to document the change for stakeholders• Developed change and training plan and shared it with project, business and leadership teams• Learned new contract lifecycle management system to be able to train stakeholders• Conducted training sessions with small and large groups of stakeholders• Created communications and surveys for before, during and after implementation• Facilitated post implementation activities, such as office hours for impacted stakeholders

Collaborated with Molson Coors Beverage Company organizational change management and project teams to guide internal and external stakeholders through change and training initiatives for a successful SAP upgrade in Canadian corporate offices, breweries and distribution centers.• Guided stakeholders through the change adoption journey utilizing the ADKAR methodology• Collaborated with large project teams to virtually deliver a successful change and training program during pandemic travel restrictions• Interviewed business process leaders and stakeholders to analyze current state• Participated in process mapping sessions to gain a better understanding of the change• Evaluated future state and shared with stakeholders and leadership• Worked with subject matter experts to develop comprehensive training and job aids for SAP ECC, SAP Transportation Management, SAS, and handheld ordering devices (Included business areas of order management, transportation, pricing, billing, supply planning, scheduling, demand planning, finance and procurement)• Scheduled and facilitated engagement and training sessions for all impacted stakeholders, both virtually and in-person• Coordinated translation of over 100 documents, obtaining technical screenshots and tracking progress• Reviewed stakeholders roles and ensured that correct system access was assigned • Tracked change and training site-readiness deliverables as part of a larger team for each implementation

Successful track record in organizational change management and communications within multiple projects including multi-year SAP and payroll upgrades.• Designed, wrote and managed production of newsletters, training materials, executive communications and web content • Crafted concise and robust executive leadership messaging• Facilitated super user program, including learning sessions and stakeholder training• Assessed employees on change preparedness initiatives, analyzing and sharing results with leadership to reinforce success or adjust approach• Developed and executed communications and change management strategies• Coordinated communications materials for employee and customer presentations and webinars, including creating content and coaching speakers

Extensive experience with internal and external communications and marketing at all levels of the organization.• Designed, wrote and managed production of marketing literature, newsletters, executive communications and web content • Collaborated with leadership to deliver effective messaging• Developed and executed communications and marketing strategies• Managed legal and regulatory review process for marketing materials• Coordinated communications materials for employee and customer meetings, including coaching speakers and PowerPoint presentation editing and synchronization• Conducted employee communications surveys, compiling and communicating results• Wrote and edited organizational announcements• Managed editorial schedule for intranet

Responsible for marketing, advertising and graphic design activities for all divisions of the company. • Designed, wrote, edited, and managed production of direct mail, promotional literature, newsletters, brochures and advertisements.• Wrote all company press releases.• Coordinated direct mail activities, including tracking results and effectiveness.• Wrote and edited proposals for fleet management services.• Worked with sales teams from each division to develop specific marketing promotions.• Designed and maintained five company websites.• Assisted Vice President of Business Development with budgets and forecasting.• Managed branding (billboards, channel letters, identification signs) for fueling stations, working with Exxon Mobil Corporation and local sign companies in 15 states. • Managed and edited directory listings, including artwork, for all divisions in 15 states.