Lisa Rampersad Streeter Fcca, Mba Email & Phone Number

Swanmore, Gb

Southampton, England, United Kingdom

Old Alresford

Portsmouth, England, United Kingdom

London, United Kingdom

Fareham, Uk

Southampton, United Kingdom

Chief Operating Officer for HSBC Life and HSBC General Insurance who took full ownership for managing the day-to-day operations of HSBC Insurance UK including all matters of corporate governance and operational risk management. Galvanised a cross-functional team of specialists to achieve their potential across projects, risk / internal controls, business planning, human resources, PR and communications. Provided strategy, direction, control and delivery of aggressive annual operating profit targets as part of the executive management committee. Chaired meetings when required on behalf of the Head of Insurance / CEO. Deputised for the Chief Risk Officer at board meetings for HSBC Life UK, HSBC General Insurance and Marks and Spencer Life Assurance (MSLA). Also deputised for the CEO at various senior HSBC Bank management meetings regarding human resources, IT, annual operating plans and operational risk management. Other Chief Operating Officer successes:• Remediated successfully following a breach of the Data Protection Act by informing the CEO and his deputy who were both away and leading the team to set systems and controls in place to ensure there was no reoccurrence resulting in a reduced fine and minimal bad publicity due to swift / effective action• Increased staff engagement during the merging of HSBC Life with HSBC General Insurance despite loss of jobs by demonstrating refined listening and communication skills resulting in an increase of staff engagement of 3% • Chaired the best place to work committee overseeing all operational HR issues • Managed the risk / internal controls department for 9 months until a Chief Risk Officer was appointed

Southampton, United Kingdom

Business Planning Manager who demonstrated influential abilities by directing business management on financial management and financial reporting issues. Expertly coordinated the preparation of the Annual Operating Plan for the life assurance businesses and project prioritisation and performance against plan. Included business owners in the performance against plan management to be accountable for any targets set. Ensured the implementation / monitoring of compliance across departmental, statutory and legislative policy resulting in best practice. Other Business Planning Manager highlights and duties included:• Redesigned the annual operating planning process to ensure all business areas had direct input into the finalisation process securing buy-in and ownership of the final product• Managed / coordinated the executive management committee and board meetings ensuring all submitted reports / papers were clear and concise• Compiled / presented monthly financial reports at the executive committee meetings• Liaised with the Chief Actuary and deputised for the Finance Director for 9 months • Ensured managed expense / operational cost control procedures were maintained by business heads

Southampton, United Kingdom

Finance / Planning Manager who headed up a team that provided all encompassing financial management information to support the executive team. Acted up as Business Partner on behalf of the insurance company within the wider remit of the bank. Accurately reported and advised on business performance by analysing and interpreting results and ensuring the appropriate controls and monitoring processes were in place. Provided key financial input to major business decisions on the executive team and tasked as the subject matter expert on project committees. Other Finance / Planning Manager accomplishments and responsibilities were:• Discovered a technical accounting issue with an insurance product that led to the release of £40m in actuarial reserves• Revitalised the monthly management financial reports / general management information across the company to ensure all relevant KPIs were clearly shown to aid vital management decisions• Swiftly introduced step changes to the quality and accuracy of reported information within 3 months

Trinidad And Tobago

Assistant Vice President fully accountable for leading and motivating finance, human resources and IT teams through transitional periods including a merger with another insurance company, acquiring a smaller life insurance company and converting from a mutual society to a listed public company. Devised and implemented robust strategic / tactical planning procedures so financial plans were aligned to group-wide strategic imperatives. Consistently met deadlines while demonstrating strong analytical and problem-solving skills to achieve corporate objectives. Other Assistant Vice President achievements and duties entailed:• Introduced step changes in the financial reporting cycle and quality and accuracy of reported information• Strategically restructured financial reporting processes in accordance with organisational changes• Provided financial expertise across all areas of the organisation including human resources, marketing, group life and health and ensured compliance with all insurance regulations• Presented investment opportunities for approval as member of the mortgage and investments committee

Trinidad And Tobago

Trinidad And Tobago

Performed statutory financial audits for small, medium and large companies, primarily in the financial and manufacturing sectors.

Master Of Business Administration (Mba), Business Administration And Management, General

Acca

Activities and Societies: Fellow of the Association (FCCA)

Education record