Lisa Rendon Email & Phone Number

Lakewood, Colorado, United States

Littleton, Colorado, United States

• Performed network assessments utilizing Rapid Fire Tools Network Detective on two sites, 50+ computers• Completed 45 CBTs on Connectwise Automate, Manage and Control platforms• Trained on new user computer setups and site monthly maintenance checks• Cloned hard drives using Macrium Reflect and disk wipes utilizing Active@KillDisk

Littleton, Co

• Planned and scheduled day trips for in the interest of the 55+ age group; developed a spreadsheet utilizing formulas for calculating costs decreasing planning time from days to hours and increased revenue 51%• Created spreadsheets to track quarterly profit/loss reports with 100% accuracy• Utilized a variety of resources both online and through networking to discover new trips; created 100 new trips• Wrote and formatted trips and tours descriptions for quarterly catalog both print version and online database, averaged 150 trips and tours annually• Designed monthly e-newsletters to promote tours with hyperlinks for easier registration; e-newsletters have the highest click to open rate within District at 42%• Created drivers’ schedules and coordinated vehicles quarterly with interoffice departments • Interim Active Adult Coordinator for six months; oversaw active adult programing for district• Created flyers using Microsoft Publisher and digital signage for marketing • Managed community service and Littleton Housing Authority programs and corresponded with outside agencies • Assists in the Tax Rebate program including assigning participants to various duties and reporting hours of service • Oversaw and tracked evaluations, decorations, safety, and training, for 400 personnel• Process trips registrations, as needed, and all customer credits, refunds, gift cards and transfers in point of sale system and registration database• Worked with registration department supervisor to resolve customer issues and/or complaints• Trained customer service representatives on point of sale and registration systems• Helped organize annual senior resource day; 70 vendors for over 350 local seniors per year• Acted as support staff in times of need from customer service representative to kitchen to room set ups including audio/visual equipment.

Computer User Support Specialist

• Axelos ITILv4 • CompTIA A+ 1001/1002 • CompTIA Network+ 007 • CompTIA Security+ 601

Bachelors, Human Performance And Sports, 3.85

Associate Of Applied Science, Electronic Systems Technology