“Exceptional!” That’s what a former Senior Manager of Training and Development at Apple had to say about me. “Best trainer I’ve ever had!” “Truly gifted!” “Amazing!” are just some of the testimonials I received as a trainer, coach, and public speaker. I designed and administered a Leadership Development program at Kaiser Permanente San Francisco for 175 managers; my training evaluations averaged 95%. In other capacities, I also trained and coached counseling interns, clinicians, front-line staff, and volunteers.As a public speaker, I have spoken on television and radio and to corporate, community, and student audiences of 20-300.One of my proudest professional accomplishments was the establishment of a bilingual counseling and health education program for high-risk adolescents in San Francisco’s Mission District. This was the first program of its kind to address the needs of the local Latino community. The program served over 300 clients, and was so successful that I then went on to manage a larger program at Planned Parenthood, serving a clientele of over 2,000.SERVICESI offer training, coaching, and consulting in the following:Leadership Development— Collaborative Leadership— Conflict Management— Consensus Decision-making— Customer Service— Diversity, Equity, and Inclusion— Group Facilitation— Instructional Design— Mediation— Meeting Management— Performance Management— Time ManagementProgram Management— Communications— Organization— Problem-solving— Project Management— Reporting— Scheduling— SupervisionPublic Speaking— Overcoming speaking anxiety— Developing and delivering compelling presentations— Using visual aids effectively
Listed skills include Coaching, Conflict Management, Curriculum Design, Customer Service, and 46 others.