How To Make a Peanut Butter Sandwich. This third-grade writing assignment ignited my journey by teaching me the art of clear communication, effective teaching, and fostering an appreciation for differences. As a contractor collaborating with both large and small for-profit and nonprofit organizations, I've leveraged my skills to enhance efficiency, streamline communication, develop programs, and empower others.✍️ I enjoy driving improvement through servant leadership, staff empowerment, operational excellence, and competitive insights. I have been recognized for exceeding expectations through customer success management, staff career development, community engagement, training and development programming, and customer portfolio management. ✍️ I am a people-centric and intuitive leader with expertise in leading team members, creating professional development opportunities, as well as aligning people and resources. My background lies in creating cultures driven by quality and efficiency across all aspects of service and operations, fueled by data-driven decision-making and precision.✍️ I am passionate about boosting operational productivity and corporate-wide performance while maintaining service quality, customer satisfaction, staff engagement and morale, and community relationships. I am an engaging communicator with an aptitude to establish lasting relationships across all organizational levels and build a network of industry partners.💻 I am tech-savvy with advanced proficiencies in Adobe Acrobat PRO, G-Suite, MS Office Suite, Salesforce, Survey Monkey, Slack, Asana, and Zoom.🧠 I'm fascinated by what makes us tick and have completed the following profiles: DISC D * Enneagram 6 * Strength Finders - Restorative, Relator, Learner * Motivator Identity - Achiever, Thinker, Builder. 📩 Please don’t hesitate to send me a message via LinkedIn messaging or email (robertson.lisa17@icloud.com)
Lcr Consulting, Inc. (A Texas Corporation)
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PresidentLcr Consulting, Inc. (A Texas Corporation) Jun 2015 - PresentContract work positions span my career, and are listed below.
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Director Of Client ServicesVeritus Group Feb 2022 - Oct 2023As an executive team member, I helped drive organizational growth and delivery excellence. Served as the head liaison with clients, sales, and the Veritus Group Academy. I ensured 11 direct-report consultants' performance met or exceeded clients' expectations. Led internal client training efforts. I ensured the profitability of Client Services work, with a focus on client consulting. I forecasted client growth opportunities and defined metrics and milestones for client success that aligned with the broader Veritus goals. -
Client Experience LeaderVeritus Group May 2013 - Oct 2023Dallas/Fort Worth AreaWorking as a Client Experience Leader, I delivered remote training and hands-on leadership to major gift and mid-level fundraisers and have worked with 30+ nonprofit organizations that are diverse in mission, culture, and size. I delivered strategic direction to fundraisers on planning and editing creative donor touchpoints and the Veritus fundraising method. I developed caseloads by implementing personal qualification methods (major gifts) and performing data analysis (mid-level). I planned, created, and edited creative donor touchpoints. Evaluated fundraisers using a wide range of statistics, financial data, and personal observation. As data lead, determined value and donor attrition by performing comprehensive data analysis with keen attention to detail.
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County Coordinator, Executive DirectorThe Salvation Army Jul 2011 - Dec 2012Orange County, California AreaThroughout my career as an Executive Director at The Salvation Army, I managed countywide community services, including five Social Services Offices, three Shelters, and three Community Centers: one licensed preschool, one licensed after-school program, two drop-in centers, and one music conservatory. I headed 150 employees, evaluated team performance, and provided constructive feedback to improve staff motivation and work productivity. -
Executive DirectorThe Salvation Army Jul 2006 - Jun 2011Ray & Joan Kroc Corps Community Center, San Diego, CaAs an Executive Leader at The Salvation Army’s premiere Community Center, The Ray & Joan Kroc Center, I managed a facility that includes arts, athletics, education, and social service units. I oversaw 350 people and had an $8M budget. Key responsibilities included child safety, brand management, human resources, and staff development, social services and ministry leadership, and Christmas Social Services leadership.
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Program OfficerThe Salvation Army Jul 2003 - Jun 2006Portland, Oregon AreaAs a program officer in the Oregon and Southern Idaho region, I management and provided administrative oversight to The Salvation Army’s women and youth programs as well as summer residential camp. Key roles included coordinating annual Women’s and Youth conferences and residential summer camps, providing resources to 26 units & creating their reporting systems.
Lisa Robertson Education Details
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Non Profit Administration -
Political Science & Communications
Frequently Asked Questions about Lisa Robertson
What company does Lisa Robertson work for?
Lisa Robertson works for Lcr Consulting, Inc. (A Texas Corporation)
What is Lisa Robertson's role at the current company?
Lisa Robertson's current role is Passionate about empowering others: delivering honest and clear advice to transform organizational systems and grow philanthropy..
What schools did Lisa Robertson attend?
Lisa Robertson attended Lsu Shreveport, University Of Washington.
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