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Experienced Account Management and Sales Professional, focused on outstanding partnership to help clients leverage technology solutions to achieve key goals for operational excellence and employee engagement and performance.
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Account Manager | Client Relationship Manager | Program ImplementationIncentive Services Inc. 2015 - 2016Edina, MnPartnered with sales team and client HR Executives in key program initiatives to motivate and engage employees through the implementation and ongoing management of a web based employee recognition technology platform. Assisted in establishing program implementation and budget goals, making design recommendations to meet those objectives, with average of 3 new clients quarterly. Developed implementation timeline, documenting and driving decisions in weekly team calls for project scope, HRIS data integration, branding, copy and images for IT website development and associated print and e-mail components for a successful launch. Responsible for ongoing program success and client satisfaction for portfolio of 25+ accounts, including ongoing data feed updates, problem resolution, reporting, monthly billing, and increasing utilization with expanded content, platform upgrade or special customized promotions to engage their audience. Provided quarterly program portfolio revenue forecasting to company management, with revenue results reflecting 15-20% growth each quarter. Managed and executed project to capture key national healthcare account's Hospital Week promotional product purchasing, resulting in $260k in discretionary sales revenue (a 32% increase over previous year) and 99% positive reviews in post sales customer response survey. -
Senior Account Executive - Healthcare SpecialistKonica Minolta Business Solutions U.S.A., Inc. Jul 2013 - Nov 2015Bloomington, MinnesotaTechnology hardware, software and IT Services sales for addressing key client initiatives toward enhanced employee productivity, compliance and cost management. -
Major Account Executive, Ricoh HealthcareRicoh Usa (Formerly Lanier Worldwide) Jan 2005 - Jul 2013Healthcare vertical market sales of document workflow technology solutions to improve client business processes. -
Sales Consultant, Human Resource Services DivisionPaychex 2001 - 2005Mendota Heights, MnBenefit administration and employment law compliance solution sales for small to mid-sized businesses, including educational seminars and enrollment presentations.
Lisa Rolfs Skills
Lisa Rolfs Education Details
Frequently Asked Questions about Lisa Rolfs
What is Lisa Rolfs's role at the current company?
Lisa Rolfs's current role is Account Manager | Client Relationship Manager | Program Implementation Specialist.
What is Lisa Rolfs's email address?
Lisa Rolfs's email address is lr****@****ces.com
What schools did Lisa Rolfs attend?
Lisa Rolfs attended University Of Minnesota, University Of Minnesota-Twin Cities.
What skills is Lisa Rolfs known for?
Lisa Rolfs has skills like Account Management, Needs Analysis, Sales, Document Imaging, Sales Presentations, Managed Print Services, Major Accounts, Solution Selling, Professional Services, Management, Salesforce.com, Program Implementation.
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Lisa Rolfs
United States -
Lisa Rolfs
Lacey, Wa1wa.gov
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