Lisa Sawka Email & Phone Number

Houston, TX, US

Houston, Texas, United States

Responsible for the management of all GSE/Agency, private MI, and government claim activities by overseeing a department of more than 30 claim specialists. Ensure compliance with all investor and insurer guidelines and adherence to standard processes and procedures related to the various claim types and deadlines for filing. Oversight of proper quality.

Houston, Texas

Shellpoint Mortgage Servicing is a leading non-bank servicer of performing and non-performing residential mortgage loans with a servicing portfolio of 1.8 million loans as of December 31, 2022 and a 15+ year track record of success. Responsible for the management of all GSE/Agency, private MI, and government claim activities by overseeing a department of.

Houston, Texas Area

Aesbus Knowledge Solutions delivers leading-edge and scalable product marketing communications and consumer documentation solutions to clients for various products including computers, servers, and cell phones.Write and update user guide manuals, installation guides and other types of written materials for various clients in the technology field..

Houston, Texas Area

Ocwen Loan Servicing, LLC is an industry leader in residential and commercial loan servicing with a 20+ year track records of success. Ocwen Financial Corporation, through its subsidiaries, is a leading provider of residential and commercial mortgage loan servicing, special servicing and asset management. As of June 30, 2012, Ocwen’s loan servicing.

Houston, Texas Area

Primary responsibility for monitoring and adjusting procedures to ensure compliance with market changes and requirements. Coordinate with internal departments and assigned vendors to manage the process for commercial loans as it pertains to tax, insurance and loss drafts, escrow, environmental and property inspections, and UCC’s. Departmental liaison for.

Houston, Texas Area

Resources Global is a $500 million consulting company with 3000+ employees serving large Fortune 500 corporations.Recruited for high profile, short term project supporting large bank requiring unique industry and transactional expertise for a large bank. Responsible for analyzing complex financial transactions and supporting documentation (loan agreements.

Houston, Texas Area

Responsible for leading a team of 30+ employees and consultants to deliver project to comply with new retirement plan regulations. Budget responsibility for relevant project scope totaling over $1 million as a part of overall project budget of $3 million + including IT, legal, and financeSuccessfully delivered complex and challenging project on time to.

Houston, Texas Area

Worked with a team of commercial loan analysts to determine and implement new processes related to pending move of portfolio to new servicing platform following sale of company.

Responsible for administering a $50 billion portfolio of residential mortgage loans in 50 states, Puerto Rico, Guam, and the U.S.V.I., as well as managing a department of 22 professionals.Applied DMAIC approach to analyze and identify key processes in order to streamline department to improve efficiency and efficacyRe-engineered internal processes.

Responsible for all aspects of parish management including personnel, fiscal planning and execution, office administration, computer hardware, software and telecommunications, and facilities, maintenance, and custodial functions. Supervised the accounting, record keeping, facilities, equipment, purchasing, and personnel activities. Prepared a $1.3 million.

Responsible for managing a group of 35 technical writers, editors, and other support personnel delivering leading-edge and scalable product marketing communications solutions to clients for various products including computers, servers, and cell phones.Developed and managed division business plan to achieve 60% or less labor to revenue marginDelivered.

Monitored systems, and made changes as needed, to determine if customers’ needs and expectations were being met.Collected feedback on customers’ perceptions in meeting their financing needs. Reviewed and updated existing procedures, wrote new procedures, and provided cross training to all employees.

Ensured that high priority, executive level complaints were addressed accurately and timely. Actively coached, counseled, evaluated, and reported workflow members of the support team. Worked closely with conversion team to ensure issues were addressed during conversion

Ma, Organizational Management

Ba, History

Secondary Education

High School, General Studies