After being with SCI for 22 years, the company was acquired by Persistent Systems, Inc. My role has changed slightly, as PSI is a very large company. I am part of the People Management function, serving all U.S. employees, with a specialization in Benefits.- Developed and present weekly Benefits Orientation for new hires and acquisitions.- Developed and present “Benefits 101: Introduction to U.S. Healthcare,” a training for employees joining us from other countries, employees deputed from Persistent India, and college graduates. - Maintain New Hire/benefit election/Termination/COBRA spreadsheet to ensure that all employees have enrolled and all terminated employees are sent COBRA packages.- Spearheaded Open Enrollment. Presented multiple OE presentations, developed PPTs and Benefits Booklet, worked with new broker for all aspects, including issues with the new benefit administration system, etc.- Created and presented monthly Wellness webinars for the U.S. population. - Point of contact with broker; attend weekly meetings, resolve employee issues, review manual payroll reports, meet with vendors as needed regarding issues with coverage or other issues, etc.• Developed and maintain a website for U.S. employees – Important Links for US Employees – that includes important links and documentation• Perform virtual I9 verifications.• People relationship specialist for a population of 950 employees; work with employees on all types of issues, many of which require in-person Teams meetings – payroll questions, leave issues/ questions, employee issues with management, concerns about salary, management issues with employees, relocation questions, PTO issues, etc.• Main point of HR contact for the group with which I was acquired (about 80 employees); work directly with the Payments Group head on specific employee concerns and issues.Etc

Company was acquired:• Responsible for onboarding all SCI employees, including conducting onboarding meetings; running all background checks; entering benefit information (both SCI and Fusion360); creating email and Office365 accounts; tracking consultant assignments to assure we were compliant with specific requirements; etc.• Responsible for all aspects of benefits, including working directly with the carriers, maintaining all benefits entry/removal from all systems (BCBS, Principal), administering COBRA through the TASC system, etc. • Work directly with broker during benefit renewal to negotiate benefits and present options to CEO. Work with broker and benefit providers to finalize benefit renewal.• Research and select online training (NAVEX) that clients require, specifically Ethics/Code of Conduct and Anti-Bribery/Corruption. Set up and maintain users to ensure compliance.• Work with immigration lawyers in the US and Canada to secure visa, work permits, and green cards for several SCI employees.• Responsible for all aspects of employee issues – deaths in the family; problems with coworkers; questions about benefits, payroll, procedures, etc.• Responsible for offboarding employees, including bench letter during the bench period, removal from all systems, exit interviews, etc.• Developed Harassment Complaint form, Witness Statement form, and Investigation Follow-Up letter.