Lisa Sarwar Email & Phone Number

Phoenix, Arizona, United States

Phoenix, Arizona

Scottsdale, Arizona, United States

• Consistently engages, motivates and inspires residents with fun daily activities
• Creates daily classroom activities, including arts and crafts
• Uses good judgment, problem solving and decision making skills when assisting residents with daily routines
• Received 40+ hours of care giver training, specializing in memory loss
• Assists residents with daily mental workouts, including the 6 domains of fitness, which are critical thinking, memory-body movement, learning, sequencing, long-term memory, and problem solving skills.

Scottsdale, AZ

• A Recruiter Coordination role where I assisted the onboarding human resources team with new employee requisitions.Skills include:
• New customer/employee onboarding
• Written & verbal communications
• Planning, coordination & organization
• Administrative skills (general & HR)
• CRM software & account management

Winnetka, IL

• Managed all customer accounts and performed account reconciliations, setups, changes, closures, and refunds
• Generated monthly and bi-monthly water and electric bills for residential, commercial, and educational institutions and managed the monthly billing cycle and process
• Investigated utility billing issues and collaborated with utility meter readers to resolve issues and disputes
• Developed rapport with customers by actively listening to their needs and concerns
• Recorded customer interactions like billing issues, readings, and resolutions using CRM software
• Provided residents with information on utilities and village procedures and policies

Wilmette, IL

• Provided customer support, entered orders, cancelled accounts, documented complaints, and maintained files
• Documented customer interactions and transactions, recording inquiries, complaints, comments and actions taken
• Resolved customers’ complaints through exchanging merchandise, refunding money, or adjusting bills
• Completed contract forms, prepared change of address records, and issued service discontinuance orders
• Obtained and examined all relevant information to assess the validity of complaints and determine possible causes
• Compared disputed merchandise with original requisitions from invoices and prepared invoices for returned goods

Kenilworth, IL

• Assembled and coordinated required documentation, such as tickets, travel insurance policies, and itineraries
• Communicated travel information and medical and visa requirements to clients
• Planned routes, itineraries, and accommodation details and computed fares and fees
• Provided clients with travel suggestions and information sources, such as guides, brochures, and maps
• Contacted clients or travel agents to confirm reservations or advise them of travel conveyance changes
• Prepared customer invoices and processed payments in a timely manager

Bachelor Of Arts - Ba, Design And Applied Arts

Education record