Innovation DuPage Partner-- October 2018Impact DuPage Steering Committee-- December 2018HOPE Taskforce Appointee-- January 2019Choose DuPage Board Member-- February 2019

Developed the Employer Services Unit from scratch, establishing goals, work processes, job responsibilities, etc.Create and implement all Employer Service offerings, including Friday Job Fairs, Career Exploration events, customized recruiting, job posting procedures, and website job listing.Manage a staff of four Employer Service Representatives and coordinate all activities.Create and continually develop systems to ensure accurate reporting of data to DuPage County Workforce Board.Interface with DuPage County Workforce Board and economic development executives.Present information on the workNet DuPage Career Center and all available Employer Services to companies and organizations throughout DuPage County.Coordinate and administer the Incumbent Worker Training (IWT) and On-The-Job Training (OJT) grant programs that provide funding assistance to local employers in need of upgrading employees' job skills.Developed the Make Your Way (MYWay) in Manufacturing youth program; secure employer participation for every session of students.Composed content for all workNet DuPage Career Center marketing materials (e.g. brochures, display boards, outreach pamphlets.)

Coordinated the Incumbent Worker Training (IWT) grant program.Prepared detailed quarterly reports and tracking summaries for all employer training projects.Maintained extensive caseloads of both job seeker and employer program participants and handled all sensitive information in the strictest confidentiality.Presented information regarding available services to various social service agencies, training vendors, and local businesses.Led efforts to reevaluate/modify overall flow of services to meet fluctuating customer needs resulting from economic changes.

Conducted one-on-one intake and assessment appointments with a diverse range of job seekers in need of occupational training in order to determine eligibility for funding assistance.Managed a caseload of 80-100 program participants.Maintained detailed files and case notes for each program participant and handled all confidential information accordingly.Developed several key organizational systems using MS Word, MS Excel, and MS Outlook.

Contributed the concept of "congruency/incongruency" to the theory and implemented its use when analyzing assessment data.Performed data analysis using Survey Monkey and Microsoft Excel.Compiled personal observations and findings into written reports so that they could be incorporated into presentations before Team Clock clients.

Assisted Dr. Helga Noice in all facets of a grant-funded scientific research study on memory processes among the elderly population.Compiled data and performed statistical analysis.Performed various detail-oriented tasks to ensure smooth functioning of the research process.