Lisa Shaner, M.S., Mba Email & Phone Number

Pittsburgh, PA, US

Greater Pittsburgh Area

• Sales Account Manager for Polyurethane and Elastomer Metering Machines, as well as Molded Foam Systems / Distribution Manager / Finder Partner Program Designer and Manager
• Generated sales revenue with maximum profitability – sold machines to companies that were deemed unsellable by management; generated customer loyalty by providing impeccable service to ensure repeat business; sold.
• Achieved maximum margin targets – attained higher than required margins on projects.
• Identified new customers and expanded market base – 70% of customer projects were new to the company.
• Served as company technical expert for assigned product lines and CRM usage.
• Designed and managed Sales Partner/Funnel program and restored relationships with dissatisfied partners.

Pittsburgh, PA

• Marketing and Sales Representative: Generated business support, analysis, process design, and implemented strategy.
• Led analysis and improvement of strategic business processes, including forecasting and margin analysis, pricing, sample inventory, as well as customer and distributor contracts / rebates to improve transparency.
• Managed Single Point of Contact (SPOC) role, working with sales and distributors to address inquiries; improved Group’s response time from weeks to days. Worked with regulatory and HSEQ groups regarding documentation.
• Spearheaded audited processes, including customer segmentation, sales channel analysis, customer complexity, and minimum order quantity compliance to ensure no failures.

Florence, Kentucky

• Marketing Manager: Improved market visibility and reputation to capture market leadership position.
• Defined and enhanced market reputation by serving in key industry leadership positions, networking, and generating media relations which helped attain market growth targets.
• Led North American marketing activities, including Open Houses, development of marketing materials, and co-development of global company website.
• Served as Chairperson for annual Industry (CPI) Conference.

Pittsburgh, PA

• Marketing Manager: Improved sales opportunities via effective strategy development; managed staff (marketing assistant and graphic designer).
• Served in industry leadership positions to develop market presence and advance strategic goals.
• Created and held (50+) training seminars to increase customer network and market presence.
• Increased company market position via media and market interactions.Sales Engineer: Meet annual sales goal via maintenance of existing accounts and creation of new business.
• Exceeded sales goals annually (between $3 and $12 million).
• Achieved high profitability (33% - 45% vs. standard 25%) and customer satisfaction.

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services

Master Of Science - Ms, Polymer/Plastics Engineering

Bachelor Of Science - Bs, Chemical Engineering