Alisa Sharafutdinova Email & Phone Number

Remote

- Managing a team of Platform Operations Specialists- Providing guidance and ensuring optimal distribution of work- Troubleshooting of Platform related issues- Setting up processes

Remote

• Troubleshooting issues related to platforms monetisation, copyrights issues, accesses
• Launching new projects, creation, monetisation issues
• Liaising with PR, Tech, BI, Legal, SMMs, Platforms, Access Management
• Keeping an eye on new features, new platforms
• Launching new products: product merchandising, affiliate strategy
• Link between the platform partners and the internal departments within the company

• Maintaining a dialogue with the clients, monitoring deadlines, responses, feedback
• Controlling of the tasks for ongoing projects, distribution of tasks
• Active client search, lead processing, communication on LinkedIn, freelance sites and other platforms
• Studio website and social media platforms (Instagram, Linkedin, Behance, Dribbble) support and management: content, cases, updates

Saint Petersburg, Russian Federation

• Managing the recruitment and candidate process from source through to offer.
• Direct sourcing of quality candidates via the use of career sites and other methods.
• Posting roles on Veeam.com and hh.ru and managing direct applications.
• Scheduling all interviews, working closely with relevant hiring managers.
• Real-time updating of the applicant tracking system.
• Providing weekly reports on progress and building marketing intelligence of the market.

Shanghai City, China

• Assisting with new English school opening (marketing, event planning)
• Teaching English and organizing events for students
• Taking part in teacher recruitment and training

Saint Petersburg, Russian Federation

• Participating in a project with FIFA Confederations Cup (Fan ID)
• Database operator, customer service for FIFA Cup guests (customer service centers, airport)
• Assisting in new staff training (FAQ, customer service standards, software usage)
• Employee support in case of difficulties and questions

Helsinki Area, Finland

• Supply buffet bar with food and drinks
• Cleaning tables, replacing cutlery and glassware
• Assisting in a bar: making coffee, smoothies, pouring drinks

Finland, Helsinki

• Setting up tables, decorating a restaurant for events
• Supply buffet bar with food and drinks
• Assisting in a bar
• Greeting guests, showing around the facilities, providing with all the information
• Phone/email correspondence during event planning and booking
• 'Extra hands' during the event: everything that needs to be done

Barcelona Area, Spain

• Check in, check out guests
• Dealing with complaints and problems, answering questions, phone calls
• Dealing with bookings, fill out client profiles
• Taking tax payments, parking payments, wi­fi payments, making additional sales
• Taking and returning deposits

Experience And Wellness Management, Hospitality Administration/Management

Theoretical courses: Leisure, Recreation and Tourism; Cross-Cultural Operations, Basics of Running Operations; Guest Behavior & Sensory.

Bachelor Of Business Administrations, Business

Activities and Societies: Theoretical courses: Marketing, Logistics, ICT, Mathematics, Business English, Entrepreneurship, Public.

English