Lisa G. Email & Phone Number

Resourceful and creative consultant with 20 years of consulting and industry experience focused on technical product delivery, business analysis, process improvement, and project and program management.KEY STRENGTHS ▪ Strategic Thinking—Innately able to ask the right questions, see relevant patterns and issues, anticipate risks, and evaluate and design potential solutions. Strong bias toward clarity of communication and elegance in solutions. ▪ Customer Focus—Passionate about understanding and optimizing the end-to-end customer experience for both external and internal end users. ▪ Innovation—Proven track record of launching ground-breaking initiatives. Able to adapt to new and ambiguous situations and create (or improve) processes to achieve business objectives.Areas of expertise include:▪ Technical and Non-Technical Program and Project Management▪ Technical Product Management ▪ Business Systems Analysis▪ Program Launch Planning▪ SDLC▪ PMO Setup▪ Process Design & Improvement▪ Communications Strategy▪ Change Management▪ Strategic Planning▪ Governance▪ Stakeholder Analysis & Engagement▪ Risk Identification & AssessmentIndustry experience includes High Tech, Telecommunications, Airline, Aerospace, Higher Education, Retail, Health Insurance, CPG, and Nonprofit.

Listed skills include Program Management, Project Management, Cross Functional Team Leadership, Management, and 67 others.