Provide executive level leadership and subject matter expertise as an independent consultant serving a variety of national and global clients in: Value Based Care, Home Health Strategy & Operations, Women’s Health, and Global Product Technology. Designed and developed online coursework “From the Exam Room to the Board Room” and offer leadership and coaching for aspiring leaders.

Invited lecturer in the Physician Assistant Program and course coordinator in the new Doctor of Health Science Program in the Department of Public Health (2021).Course Director for: Health Equity and Wellness, Strategic Planning, Innovation and Population Health courses within the DHSC program.Capstone Project Advisor.

Appointed Member. The Commission for Public Health is the public health rulemaking body for North Carolina. The Commission is authorized and directed by the N.C. General Assembly to adopt rules to protect and promote the health of the public and to adopt rules necessary to implement public health programs administered by the Division of Public Health.

Part time direct clinical patient care, providing urgent care and workman's compensation services.

C-suite clinical leader responsible for overall Plan Population Health strategic direction for over 500,000 members statewide; coordination of population health and care management operations and ongoing engagement with community stakeholders and state partners. Executive leader ensuring the organization's commitment to deliver all contractual services provided across the continuum of care while maintaining high quality and value, improving clinician alignment and satisfaction, and leading evidence-based practices. Accountable for all UM, CM, Maternal Child, SDOH, Chronic Disease Management and Advanced Medical Home relationships with attention to quality and health outcomes.

United Healthcare Community Plan of North Carolina Provides strategic leadership and is accountable for all clinical programs for all products and membership served by the Managed Medicaid health plan to ensure contractual compliance and achievement of clinical and utilization management goals. Serve as the primary point of contact and is accountable for all aspects of health plan clinical and utilization management performance. Works collaboratively with the health plan Director of Quality and Plan Medical Director to support achievement of state quality initiatives, HEDIS measures and to ensure compliance with relevant requirements of the state’s annual Performance Review(s) conducted by the External Quality Review Organization (EQRO), state or other oversight body to ensure the plan is meeting NCQA requirements.

The North Carolina Institute of Medicine (NCIOM) is an independent, quasi-state agency that was chartered by the North Carolina General Assembly in 1983 to provide balanced, nonpartisan information on issues of relevance to the health of North Carolina’s population.The NCIOM convenes task forces, or working groups, of knowledgeable and interested individuals to study complex health issues facing the state in order to develop workable solutions to address these issues.Through an arrangement with the North Carolina Medical Society, the NCIOM co-publishes (with The Duke Endowment) the North Carolina Medical Journal.The mission of the NCIOM is two-fold:To seek constructive solutions to statewide problems that impede the improvement of health and efficient and effective delivery of healthcare for all North Carolina citizensTo serve an advisory function at the request of the Governor, the General Assembly, and/or agencies of state government, and to assist in the formation of public policy on complex and interrelated issues concerning health and healthcare for the people of North Carolina.

Designing and implementing a digital first primary care model across the US and globally. Playing a critical role in growth as one of the leaders responsible to build the Population Health infrastructure to help Babylon deliver digital first primary care and realize both clinical and economic outcomes within risk-based contracts. Specific responsibilities include leading, developing, and driving the digital-first primary care/telehealth delivery model and developing and implementing the interdisciplinary support teams required to monitor key program and population metrics. Our MissionBabylon believes it is possible to put an accessible and affordable health service in the hands of every person on earth. We have created a seamless and holistic continuum of healthcare products, delivered across digital, AI and virtual clinical services. Babylon Health is a worldwide provider of artificial intelligence supported primary and integrated care. We offer three stages of care. The first is our digital front door application that provides triage, clinical content, symptom checking, treatment planning advice, digital twin simulation, a digital physical, predictive analytics and navigation. The second stage is our primary care virtual care model delivered on Babylon’s integrated service delivery platform through Babylon clinicians. The artificial intelligence supported platform provides connectivity to different patient data sets, imports from and updates client EMRs, supports subspecialty referrals and e-prescribes. In addition to general primary care, Babylon also offers Behavioral and Mental Health services. The third stage is our provision of Integrated Care. We help patients navigate through their entire health experience using the Babylon app/people as their primary point of contact. We clinically manage the entire health experience and take risk for most of the premium dollar.

Clinical practice as a part time physician assistant in a 140 bed skilled nursing facility in rural NC.

Working with the leadership and Chief Medical Officer of Deaconess OneCare, the Evolent Market Medical Director collaborates on network savings and clinical program initiatives for the regional population to ensure high quality clinical care delivery.

Execute development and growth strategies through population health leadership, leading clinical operations for cross-functional teams with national system partnerships, surpassing corporate expectations in achieving care management and cost control for a diverse range of patients. Manage all aspects of the national Medicare ACO network, achieving targeted goals of 90% of engagement and graduation objectives throughout all clinical programs.• Directed effective clinical operations in alignment with national business partnerships, targeting all lines of business while integrating key strategic planning to develop new business and improve annual revenue and profit growth. • Successfully realigned population health with quality care initiatives, driving team performance leading to improvements in physician performance and patient engagement and retention through ACO initiatives and value-based MSSP contracts. • Developed and deployed ACO clinical delivery programs in support of increasing efficiency through interdisciplinary teams, reducing excessive costs, and improving quality metrics through workflow redesign and analytic reporting. Special focus areas dedicated to behavioral health, transitions of care, chronic disease management and post-acute care.• Established coordinated leadership within the local clinical team, contributing to achieving ROI of $10M in commercially shared savings in addition to a 2.23% readmission rate for managed patients

Working with the leadership and Chief Medical Officer of Wake Med Key Community Care (WKCC), the Evolent Market Medical Director collaborates on network savings and clinical program initiatives for the regional population to ensure high quality clinical care delivery.

Promoted to Managing Director, Eastern Region, working with multiple Accountable Care Organizations participating in Medicare Shared Savings (MSSP) payment models. Lisa is a senior leader in Evolent Health’s Clinical Operations organization, providing leadership over the Clinical Operations ongoing operations efforts for our partner engagements. Working with our client and partner organizations, this role is critical to deploying and managing existing Evolent Health’s clinical technology, methodologies, processes and systems. The Managing Director oversees the implementation of ongoing management of client’s tailored population health model. Specific responsibilities include participating in developing and driving an annual clinical initiative plan, monitoring key program and population metrics, developing strong market teams and participating in quality improvement efforts.

Working as a key member of the Clinical Operations Team, the Senior Director plays a critical role in growth as one of the senior leaders responsible for working with the WakeMed/Key Community Care Accountable Care Organization client to realize targeted engagement, clinical and economic outcomes. Specifically, the Senior Director oversees the implementation and ongoing management of the client's tailored population health model. Specific responsibilities include participating in developing and driving an annual clinical initiative plan, monitoring key program and population metrics, participating in quality improvement efforts and working directly with the care management staff, including: RN care managers, health coaches, behavioral health specialists, social workers, population health managers, quality managers, dieticians and pharmacists to deliver optimal results. The Senior Director contributes to the ongoing development of clinical guidelines and protocols used in delivery of population health services, as well as the ongoing design and commercialization of the company's integrated population analytics and care management workflow technology platform. Finally, the Senior Director of Clinical Operations is central to directing a comprehensive, client tailored program that improves quality, outcomes and population health while simultaneously lowering costs and annual trend for the populations served by partner health systems.

DUKE UNIVERSITY MEDICAL CENTERConsulting Faculty – Geriatrics Education Center, 2010-2019Assistant Consulting Professor – Community and Family Medicine, 2010-2019Consulting Faculty – Community and Family Medicine, July 2007-July 2010

Established and operate consulting firm to provide medical practices and health care entities with staffing, training, and coaching in proper utilization of physician assistants and nurse practitioners to improve patient care, increase profits, and improve efficiencies.

Within this position, I earned a promotion based upon quality leadership throughout strategic management of programs including Home Health, Hospice, Telehealth, DME, LTAC, SNF, and Rehabilitation for participating patients. I developed performance dashboards focused on driving quality care leading to continuous network management. I was hired as the Director of Care Transformation (2014 to 2015) and promoted to the Network Development Officer (2015 to 2016). For this position, I orchestrated the development and deployment of strategic business planning, directing contract negotiations with business affiliations to develop networks focused on improving operations. Increased annual revenue while maintaining effective resources, optimizing program design for CHESS patients. The following are three key accomplishments that I have contributed to this position thus far: Identified vendor partnerships affiliated with client needs, analyzing population data to introduce innovative health strategies through hierarchical condition coding program and metric measurements.  Successfully implemented new business affiliation agreements with preferred PAC partners leading to the continuous development of networks in support of quality improvements.  Created dashboards and analytics to report accurate information regarding all CHESS patients leading to successful change management throughout organizational levels.

The Director of Care Transformation is responsible for facilitation of care model transformation initiatives for client organizations. Primary responsibilities include planning, communicating, coordinating, facilitating, tracking, and documenting care model transformation projects from a fee-for-service (FFS) care model to a fee-for-value (FFV) care model. Duties include managing and assisting with operational aspects of the assigned initiatives, including development and implementation of work plans, coordination and implementation of transformation models, convening stakeholders, provider outreach, and communications.Essential Functions and Responsibilities: • Evaluate the effectiveness of existing methods and procedures and implement new methods or procedures as needed.• Oversees daily office operations and delegates authority.• Leads in developing and implementing short- and long-term work plans and objectives for department functions.• Works with other staff to ensure efforts are coordinated and high quality patient care is delivered.• Administers policies and procedures in a consistent and timely manner.• Identifies, analyzes, and resolves work problems to assure quality service.• Assist with budget process.• Participates in professional development activities.

Promoted to participate in establishing a consulting firm and subsidiary of this Medicare Shared Savings Accountable Care Organization (MSSP ACO). * Spearhead development and implementation of MSO clinical transformation offering, Cornerstone Health Enablement Strategic Solutions (CHESS). * Collaborate with CMO (Chief Medical Officer), CMIO (Chief Medical Informatics Officer), CCIO (Chief Clinical Integration Officer), and CTO (Chief Transformation Officer) to strategize and communicate transformation efforts, as well as produce actionable reports on cost, quality, and practice demographics within several transformation models. * Supervise Director of Care Model Transformation and administrative staff. Provide direct patient care in internal medicine for half-day each week. * Serve on several committees and work groups including Continuous Documentation Improvement, Value Based Contracts, Pathway to Excellence Quality Working Group, CHESS/Cornerstone Transformation for Primary Care, and CHC Innovation Center (Telehealth Design).* Partnered with CMIO to develop dashboards for provider/practice reporting and explore clinical parameters for innovative metrics encompassing quality measures, individual provider work contributions (MD, DO, PA, and NP), and resource utilization.

Recruited by CEO to establish population health services department with CMO and transform health care delivery for chronic disease patients. Developed and promoted innovative patient care programs within new ACO model. Led team of fivedirect reports.* From 2012-2013, CHC reduced ER/hospital admissions by 20% across the network.

Develop and coordinate an initiative to:-- Create a forum for discussion and debate regarding issues facing midlevel providers and how these issues impact health care delivery.-- Be leaders in information and debate as health care reform changes are rolled out and implemented.

Interact with top thought leaders and health care executives. Provide input on PA and Midlevel health care provider issues and assist other managers with organizational group functions.

Clinical provider specializing in family medicine and geriatrics.

Directed all operations, financials, and clinical quality initiatives for rural family practice and urgent care. Administered excellent patient care and provided oversight for 21 healthcare staff. Director and manager of skilled nursing home service.* Served as Clinical Preceptor for Duke PA, Duke Medical, and UNC FNP students.* Pioneered launch of one of few Physician Assistant-owned practices in state and grew practice 40% in first year.

Recruited to administer quality patient care in outpatient family practice specializing in family medicine and chronic disease management. * Precepted Duke PA and Duke Medical students in clinical setting. Served on Quality Improvement Committee.* Contributed to Duke Family Practice Residents’ training by developing training modules and delivering lectures on coding and reimbursement issues.

Provided excellent patient care in rural family practice specializing in women’s health and geriatrics.* Managed nursing home service and hospital admissions. * Served as Clinical Preceptor for PA students from Duke University and NP students from UNC-Chapel Hill.