Lisa Shoop Email & Phone Number

Wayne, PA, US

I work at a multinational financial services company. I interact with leaders to drive success in implementing the new organizational design. Embedded in the Transformation team, I can create and utilize practices with a highly skilled consulting team and then coach team leaders on the Product design model, supporting successful team adoption.

Atlanta, US

• Led executive leaders in implementing practices to manage technology, focusing on financial discipline, monthly operations, and product reviews in partnership with business to understand ROI and set strategic priorities.
• Created an innovative culture of continuous improvement, concentrating on productivity, quality, and customer satisfaction.
• Liaison to Truist Center of Excellence teams - Test Management, Compliance & Procedures, and Agile to support streamlining practices, training, and tools to drive efficiency across checks and balances and continue.

Seattle, WA, US

• Consulted with the Truist executive team on adopting portfolio practices using the Scaled Agile framework during a merger to align the organization as a cohesive company, which improved Agile adoption.
• Guided the Release Train Engineer, leadership, and teams to accelerate outcomes focused on business agility by aligning business and technology, bringing in delivery of two major projects by 20%. Provide proven models.
• Led Agile and Business Delivery practices in a newly opened office for Slalom to support company growth in the market. Maintained client contracts with consulting extension within IT Consumer Investment Banking.

Chicago, IL, US

• It is a great time to be at Strive! We are building something special together and providing a unique opportunity for our people to truly have a meaningful impact at Strive, with our clients, and within our.
• Lead $2M strategic initiative for the Senior Vice President of Application Development and the CIO in an Agile Transformation for App Dev and IT Operations; collaborate with businesses, stakeholders, and executive.
• Represent App Dev and work with Product and IT Ops to implement business operation functions. Focused on optimization and productivity within merged companies.
• Oversee organizational Agile transformation, including directing SDLC, application rationalization, and Quality Assurance best practices. Implementing an automated plan for QA resulted in an increase of 38% automated.
• Guided team of coaches to support the Agile transformation program; trained coaches and teams in SAFe Lean-Agile principles; and leading SAFe.

Southlake, Texas, US

Led an Agile Coaching team of seven coaches and a Quality Assurance team of 150 with staff located in the US, Poland, Philippines, and India.

London, GB

Review manuscripts for book publication for Pearson Education on Agile and Leadership.

Southlake, Texas, US

• Created a structure to support day-to-day business unit activities and strategic initiatives
• Liaised with all levels of leadership; provided and executed strategy to optimize effectiveness, managed internal and external communications, financial analysis, and tracked the budget for a staff of 1000+
• Supported senior vice president in all aspects of the operation to ensure quick decision-making and execution readiness
• Collaborated with many departments: Airline Solutions Marketing, Delivery, Operations, Human Resources, and Customer Care

Southlake, Texas, US

• Sabre Airline Solutions (2006 – 2010)
• Developed organizational strategy, managed communication, and tracked the budget
• Interacted with other Airline Solutions departments to drive company strategy and communication
• Led a global team of 38 test engineers, developers, and project managers
• Held responsibility for best practices for software development lifecycle of Revenue Accounting
• Rolled out best of breed processes for team of test engineers, developers, and project owners and managers using Agile development practices with value-focused project management, engineering, and quality practices

Agile Coach at Travelocity leading teams in the transition to Agile. Included: Transition of support from an Agile mentoring consulting firm. Mentored executive team, project, development and marketing teams from the Agile Unified Process to a evolving a practice focused on project management and engineering practices.

• Led a support team comprising of technical, functional, and business experts
• Provided direction to Host Products regarding changes to applications and functionality
• Coordinated global sourcing requirements with Sabre India and vendors, resulting in cost savings of $2M in 2005
• Supported Agile as the standard principle by supplying mentoring, training, and tools

• Manager, Project Management & Business Analyst
• Led a team of project managers within the fulfillment and payment applications group
• Serviced multiple external and internal customers globally
• Supported on average 40 projects from concept to launch
• Managed and reported a monthly operating report on budget, headcount, and global sourcing

• Sabre Product and Systems Delivery (1994 – 2001)Project Lead, Quality Assurance
• Produced monthly test schedules to provide project information and resource needs
• Created test execution strategy for software and hardware test support of multiple teams
• Managed 25 contract employees with work assignments Test Analyst, Quality Assurance
• Tested products to verify that functionality supported Product Marketing specifications
• Coordinated the execution of negative impact testing for airport processing

• Coordinated customer acceptance testing for a Passenger Control System involving: problem log reporting, submitting change requests and updating Senior Management on project status
• Provided on-site customer training and support during all phases of the implementations

Business Administration And Management, General

Communications, Business Administration And Management, General