Lisa S. Johnson Email & Phone Number

Remote

As an International Account Director, I collaborate closely with clients to craft and produce personalized gifts and awards that celebrate achievements such as deal closings, company milestones, employee recognition, and client appreciation. My client base includes professionals across various sectors, including investment banking, financial services, pharmaceuticals, law, real estate, and technology.I develop tailored strategies for key accounts, ensuring alignment with company objectives while addressing client-specific needs and uncovering opportunities for upselling and cross-selling, which directly contribute to overall company growth.By utilizing my expertise in sales presentations, I educate, onboard, and assist customers by offering customized solutions that cater to their unique requirements, resulting in exceptional customer satisfaction.

San Francisco Bay Area

In my position at The Corporate Presence, I collaborate directly with clients to craft personalized gifts and awards that commemorate major deal closings, corporate achievements, employee milestones, and client appreciation events. My client base spans investment banking, financial services, pharmaceuticals, law firms, real estate, and tech companies.

San Francisco Bay Area

My primary responsibility is to build stronger connections with over 100 lawyers and legal professionals across 15 international offices within the Global Real Estate Practice Group. Through comprehensive client and industry analyses, I crafted cross-selling strategies that supported partners in expanding their client base, ensuring our initiatives aligned with clients' goals and positioned Reed Smith LLP as a go-to advisor.I developed RFPs, pitch documents, presentation decks, and other tailored materials that highlighted our distinctive strengths. Additionally, I organized training sessions to help partners present these materials more effectively, which resulted in a notable increase in converting prospects to clients. By fostering robust virtual relationships across time zones, primarily with colleagues on the East Coast and in London, I helped streamline team communication and productivity.

San Francisco, California, United States

In this role, I spearheaded high-volume sales for classified ads and legal resource guide listings within an award-winning monthly legal magazine and selected hard-copy directories published by the Daily Journal Corporation. My clients included expert witnesses, technology firms, ADR providers, and other businesses supporting the legal industry.Through proactive client communication and personalized support, I successfully managed a portfolio of over 200 clients, significantly enhancing client satisfaction and loyalty.Additionally, I worked closely with the Art Department to craft visually compelling ads and resource guides, ensuring all content met publication standards and effectively conveyed clients' messages, driving stronger audience engagement. I actively expanded and developed new accounts through cold calling, networking at industry events, supporting client events, and leveraging referrals from satisfied clients, resulting in notable increases in sales and revenue.I also managed contracts, streamlined accounting and collections processes, tracked sales performance against targets, and handled online ad administration to optimize campaigns for maximum reach and engagement.