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Management executive with skills encompassing both strategic operational management and program development. Agile leader able to galvanize diversified operations into highly effective teams. Areas of expertise: operational start-up, implementation and stabilization; program development; business and university partnerships.
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Special Projects And OperationsExperiKirkland, Wa, Us
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Special Projects & OperationsExperi Jan 2023 - PresentBainbridge Island, Washington, United States
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Branch ManagerBoys And Girls Club Of South Puget Sound Feb 2022 - Jan 2023Bremerton And South Kitsap Clubs -
Progam Manager, OperationsAmazon Feb 2021 - Feb 2022Bellevue, Washington, United StatesResponsible for planning, organizing and directing projects related to hardware deployment ensuring delivery on time, on budget and within scope. Managed vendor performance, capacity and costs including regular detailed business operations review with key stakeholders. Maintained and developed SLA's with vendors through daily management and process improvements. -
Director Of OperationsExperi Oct 2019 - Feb 2021Greater Seattle AreaExperi handcrafts and operates private wine & food travel programs to the world's best destinations. Our extensive experience, long-standing relationships on the ground, attention to detail, and passion for excellence go into creating meaningful and unparalleled experiences for our guests. * Leadership: Implemented and managed company-wide operating system to organize human energy in alignment with company vision and goals. * Operations Management: Lead day-to-day operations of a 100% distributed team. Streamlined company processes and designed standards of communication, contract negotiations, and customer service protocols. * Administration: Lead team onoboarding and training. Responsible for all ongoing business requirements such as licensing, insurance, and legal.
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Director Of Operations And Launch, Pathway ProgramsEls Educational Services, Inc Sep 2017 - Oct 2019Princeton, NjELS Educational Services, Inc. offers more than 55 years of success in assisting international students—more than 1.2 million to date—achieve their personal and professional goals through English preparation and university study skills. * Leadership and Operations Management: Led cross-functional team tasked with establishing new academic program with partner universities. Responsible for collaboration in design, curriculum content and fiscal structure. * Project Leadership/Management: Serving as project manager of the pathway program led to an on-time implementation. * Strategic Relationship Management: Liased with university partner senior leadership in negotation and development of joint ventures. -
District Director, Us OperationsEls Educational Services, Inc Feb 2013 - Aug 2017Greater Seattle Area* Leadership: Created operational strategy as part of the Operations team for 60+ language centers.* Implementation: Implemented operations and management of multiple language centers throughout the U.S. * Policy Development: Served as a member of the ELS Operations Team to develop new policies and procedures for 60+ language centers.* Training: Collaborated with the Director of Training to write and implement a comprehensive online training program for all center positions ensuring 100% of staff at each center were trained in academic standards, fiscal management, and customer service standards. * Institutional Liaison: Key liaison with university and public partners such as Seattle University, Marquette University, and University of Missouri St. Louis.* Growth Management: Provided strategic insight into organization growth plan and streamlined policies and adjusted strategies to meet market demands. Involved both opening new centers and closing low-performing centers
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Center DirectorEls Language Centers Feb 2008 - Jan 2013Seattle, Wa* Personnel Leadership: Directly supervised 5 exempt staff and 12 instructors. Administered performance evaluations and developed one-on-one performance improvement plans. * Human Resources Management: Managed all HR functions at center level including all hiring and onboarding. * Compliance: As Designated School Official (DSO), ensured the center was in full USIS/SEVP compliance
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Program Development SpecialistCapa The Global Education Network Jan 2001 - Jul 2006* Institutional Liaison: Key liaison with university and public partners including University of Minnesota, University of Pittsburgh, SUNY Oswego, 20+ community colleges in WA State * Program Developer: Worked with faculty and university administration to design cost-effect, academically strong education abroad programs. * Familiarization Tour Director: Designed and led trips abroad to CAPA center for current and potential clients. * Strategic Partner Manager: Led and managed all client relations. * Recruiter: Designed recruitment events and efforts to recruit students to program. -
Volunteer Esl InstructorPeace Corps May 1989 - Jan 1991TunisiaJune 1989 – January 1991 The Peace Corps promotes world peace and friendship by fulfilling three goals: To help the people of interested countries in meeting their need for trained men and women. To help promote a better understanding of Americans on the part of the peoples served.* Instructor: English instructor at the Bourguiba School in Sousse, Tunis and faculty of US History and English at the University of Kairouan, Kairouan, Tunisia. * Program Manager: Developed an eight-week Teaching English as a Second Language training program for other Peace Corps volunteer. Set up location, arranged with local school officials, trained volunteers and recruited local high school students to participate. * Trainer: Trained other volunteers in teaching and tutoring techniques
Lisa Smoker Skills
Lisa Smoker Education Details
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Non-Profit/Public/Organizational Management -
International Relations And National Security Studies -
Asian Studies -
Project Management
Frequently Asked Questions about Lisa Smoker
What company does Lisa Smoker work for?
Lisa Smoker works for Experi
What is Lisa Smoker's role at the current company?
Lisa Smoker's current role is Special Projects and Operations.
What is Lisa Smoker's email address?
Lisa Smoker's email address is ls****@****zon.com
What is Lisa Smoker's direct phone number?
Lisa Smoker's direct phone number is +160975*****
What schools did Lisa Smoker attend?
Lisa Smoker attended University Of Washington, Claremont Graduate University, Juniata College, The Chinese University Of Hong Kong, University Of Washington.
What are some of Lisa Smoker's interests?
Lisa Smoker has interest in International Travel, Education.
What skills is Lisa Smoker known for?
Lisa Smoker has skills like Sevis And Immigration Counseling, Curriculum Implementation And Development, Student Services And Counseling, Education Program Implementation, Management Of 4 Work Groups Total 50+ Personnel, Crisis Management, Cross Cultural Competence, Cross Cultural Coaching, International Education, Teaching, Intercultural Communication, Program Development.
Who are Lisa Smoker's colleagues?
Lisa Smoker's colleagues are Cathy Sanford, Marta Mercuri, Bree Quatacker, Elisa Mrakic.
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Lisa Smoker
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Lisa Smoker (Myers)
Byron Center, Mi2acrisure.com, asugroup.com -
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Lisa Smoker
Lancaster County, Pa
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