Lisa Somersel Email & Phone Number

111 East 210Th, Bronx, New York 10467

Performing administrative duties with professionalism and dedication such asscheduling appointments, verifying insurance eligibility and obtaining authorizations for procedures. Providing customer service with the goal of solving problems. Communicating effectively with doctors, coworkers and management to accomplishment department goals

111 East 210Th, Bronx, New York 10467

Office Supervisor (Temporary position)Support management during a transition period and ensured a well-functioning Office of Financial Services Department of the Emergency RoomPerformed general office duties and attended training for online insurance verification and E-Z Time Payroll SystemWorked with the HR and ER Departments to monitor employee record-keeping to assure compliance with all hospital standardsMonitored Registrars to ensure the accurate and timely registration of incoming patients

111 East 210Th Bronx, New York 10467

Served as lead hiring manager for medical billers, maintenance staff, security personnel and licensed practical nurses and hired on average 500 new employees annuallySourced, screened and interviewed candidates from both internal and external sources ensuring that recruiting practices comply with EEO and ADA guidelinesDeveloped relationships with employment agencies and college placement personnel to facilitate applicant poolManaged the new hire orientation process by scheduling physical exams/ drug testing , organizing new employee benefit seminars and ensuring the timely processing of new employee informationRepresented the Recruitment Department on the 1199 Management Jobs Committee and at Displacement MeetingsLaid off due to budget cuts

111 East 210Th Street,Bronx, New York 10467

Supported six hospital recruiters through the management of office communications, pre-screening process and coordination of interviews/ follow-up appointmentsEvaluated and distributed over 50 resumes daily to recruiters for positions on the Weiler and Moses campuses of Montefiore Medical CenterConducted phone screening interviews and scheduled applicants for testing and initial interviewsEnsured the completion of all HR forms for all applicants and new hiresHandled over 100 daily telephone calls and tracked applicant flow in and out of the officePromoted to Recruiter after six months

111 East 210Th Street, Bronx, New York 10467

Served as the primary receptionist for all patient inquiries and provided hospital visitors with all key information related to emergency and generally admitted patientsGreeted and directed visitors and employees to various locations throughout the hospitalCommunicated regularly with Operating and Recovery Room areas for patient information purposesFacilitated patient bed/ room assignments with Bed Controller Promoted to Senior Personnel Clerk