Lisa Spiers. Mba. Email & Phone Number

Canterbury, New Zealand

As part of a global Organisational Performance team, I help support and enable the business to attract, develop and retain the best People to ensure that Tait is a successful, sustainable, and innovative place to work. Key responsibilities include:• Lead ongoing evaluations of the human resources processes, systems, and tools to identify opportunities for enhancement, and provide recommendations for improvement.• Develop and execute change plans that engage stakeholders and guide them through a transformative journey.• Design, implement, and manage HR technology initiatives, including HRIS, talent management systems, performance management tools, and employee self-service portals.• Develop comprehensive plans and strategies for policy improvement.• Assist in other large-scale projects to include analysis of new business requirements, assessment of different methods of approach, and implementation of solutions.• Ensure compliance with data privacy and security regulations.

This position provides program management expertise and support to transformational projects toa portfolio of functions across the business. The Transformation Program Manager ensures that programs support the long-term goals of theTait organization and includes overseeing a range of functions related to development of talent, sales capability, enabling sales effectiveness and sustainable sales growth, alongside the program of work to drive transformational change.

Christchurch

Our vision is to create safer, more proactive organizations by redefining the boundaries of critical communications.With 50 years experience in radio, we're passionate about the future of critical communications. Technology is always changing, and this excites us because it means better results for our customers. We love solving problems and approach each one with innovative, customer-focussed thinking. Our aim is to be at the cutting edge, to give customers reliable tools that provide positive change to the way their organization works.As the Global Sales Operations Manager, I provide leadership in the area of a systematic global framework for the development of sales capability, enabling sales effectiveness and sustainable sales growth, which is aligned to the overall corporate strategy.I am responsible for developing and executing policy and programmes that include sales process and methodologies, following international best practice, internal and external sales training curricula, sales documentation and reporting, CRM development including future platforms and bid management.

I provide business-to-business sales and marketing consulting services for organisations. Services include:Review of your Sales ProcessesA good sales process helps your salespeople consistently close deals by giving them a framework to follow. Your sales team shouldn’t have to guess where a particular deal stands or how they should be managing deals in each stage. In addition, your sales process should align with how your customers move through their buying process. Standardising or creating this process alongside supporting the sales team with training and coaching will drive top-line results.Identifying areas of improvement in your current StrategiesThere is always a little room for creating a better version of you. I can assist with business planning and market opportunity analysis (evaluate the business environment, competitor analysis, target market profile, industry trends and outlook) as well as support the development of strategic marketing plans, sustainability reporting and your value proposition.Creating a great Customer ExperienceCustomer expectations are higher than ever and word of mouth travels fast! HBR found that those organisations that skillfully manage the entire experience results in enhanced customer satisfaction, reduced churn, increased revenue, and greater employee satisfaction as well as best collaboration across functions. I can help you understand how your customers engage with your business and brand, how you perform and identify areas for improvement.

Switched On is committed to enhancing people's environments across Aotearoa. Our scale and capability is unmatched when it comes to commercial fit-outs, residential renovations and alterations, and repairs and maintenance.With access to so many skilled master tradesmen under one umbrella, and by leveraging technology and systems for better project management, we deliver a seamless, stress-free experience.Endorsed by the Master Builders, Master Electricians and Master Painters Associations, we work with a fanatical focus on craftsmanship and quality. And as for experience, we’re a second-generation family business and in our 30 plus years, we’ve completed over 25,000 projects.The Switched On Group is comprised of four individual business units:Switched On Building SolutionsSwitched On HousingHush InteriorsRenovate ItSwitched On Facilities ManagementHush InteriorsI was responsible for the strategic insight, account management and relationship development of the wider Switched On Group and the day to day management of Christchurch and Wellington Sales team, to ensure the company continues to increases its revenue market share.Top 4 Success Factors:1. Create a customer-focused culture: leads the implementation of new processes, activities, or culture that enhances the customer experience.2. Strategy: develops a course of action or set of goals to ensure the successful realisation of the business to business and business and business to consumer.3. Increase revenue: generates new business opportunities and supports others in securing and growing accounts.4. Improve market share: : develops a course of action or set of goals to increase market share

Completed MBA project relating to facilities maintenance market in New Zealand. Created strategic plan for business which involved researching market trends, analysing the internal and external environment, identifying market gaps, exploring customer needs and how those needs are currently being met in order to determine the potential business direction.

Schneider empowers all to make the most of their energy and resources, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability. We combine world-leading energy technologies, real-time automation, software and services into integrated solutions for Homes, Buildings, Data Centres, Infrastructure and Industries.Responsible for:Leading and developing the Partner Retail Business Sales team to meet the evolving needs of the organization. Implement strategies & tactics to grow key accounts in target segments, strategic partners and new market segments.Facilitate the development and execution of a national sales plan to ensure they are effective and well managed.Provide management with customer feedback on product performance/reliability, segment performance current and future market trends, competitor activity and pricing.Continuously strive for the highest level of customer satisfaction.

Christchurch

Beca is one of Asia Pacific’s largest independent advisory, design and engineering consultancies. After a century of operation, we have grown from a family-owned business to one of the most progressive, client-centric professional services consultancies in our region.Accountable for the development and implementation of best practice sales, client relationship management and marketing initiatives and processes.

Christchurch

New Zealand Post – Tukurau Aotearoa is a New Zealand-based delivery and e-commerce logistics company.- we process and deliver items – parcel, packages and letters – of New Zealand and international origin, to meet the requirements of both sending and receiving customers.- we provide logistics services for businesses, including many who are engaged in e-commerce with consumers, and with other businesses here and internationally.To have Sales and Marketing responsibility for all Corporate and Business customers in the Southern Region. The southern team is responsible for the achievement of business targets and growth.

We offer a full range of services from high performance personalised digital print to campaign collation and finishing by our expert handline team. Our nationwide team will advise you on the best way to maximise your mailout to increase your ROI and get the results you need. When you work with us and our network of industry experts, you’ll engage your customers and bring on new ones. We can take care of your marketing campaign from start to finish, or work in collaboration with your existing agency. Role involved leading the vision and values of the Kinetic brand, based around being dependable, nimble, responsive and flexible.• Assist in the research, analysis and definition of target markets and potential service offerings for these markets • Identify and work with key/strategic clients to assist them achieving their marketing objectives• Ensure best practise development methods are employed to ensure applications meet client requirements.• Research competitive analysis and differentiation and innovate for strategic and competitive advantage.• Assist Line of Business leaders in the offerings to clients, including contractual terms and service level agreements.• Own the service delivery performance of the entire team in line with client expectations• Manage recruitment, training, work allocation, development, motivation, monitoring of sales and development teams performance.

At Datam we are business transformation specialists. Datam works with large organisations to optimise the exchange of information with their customers and suppliers. We provide clients with services, software and outsourcing solutions. But first, we listen, understanding client challenges, performance and efficiency goals, and business aspirations. We call this the Datam conversation.Responsibilities involved effectively managing the Regional Sales team including customer support team performance and development in order to achieve revenue targets.• To develop a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.• To develop and allocate action plans to individuals to enable effective searches of sales leads and prospects.• To control expenses to meet budget guidelines.• Coaching/Mentoring others; to monitor, review and coach where appropriate against all agreed team deliverables.

Responsible for:• Financial Performance of Southern Region• Regional Sales Budget • Operational Efficiency of Production Environment• Management of Sales and Production Staff • Marketing within Region• Delivery of optimum levels of customer service• Strategic Planning with Senior Management Team

Master Of Business Administration (M.B.A.)

University of Canterbury's MBA is focused on the development of responsible leadership, business acumen, strategic perspective.

Digital Marketing

Master strategic marketing concepts and tools to address brand communication in a digital world. This Specialization is part.

Bbs, Marketing Communications