Lisa Staples Email & Phone Number

I’m an IT and business systems design veteran who focuses on cost-effective approaches to solving real business problems with technology implementations. With strong organizational and analytical skills and a keen eye for delivering outcomes-based projects, I have a unique capacity for performing both upper management roles AND hands-on problem solving. In my 15+ years of guiding onshore and offshore teams while architecting solution approaches, I have worked with a variety of top companies in healthcare, retail, and hospitality (Anthem Blue Cross Blue Shield, The Limited, Abercrombie & Fitch, and Disney Cruise Line) on system upgrades, complex business problems, and developing customer analytics systems to improve profits. Some of my achievements include: + Improved product release quality and client satisfaction for Anthem at Deloitte by optimizing customization schedule and release dates. + Produced consistently high-quality monthly releases for Deloitte project team by clarifying business requirements and specifications to mitigate risks and issues. + Increased sales by a projected $6M per year through advanced omnichannel management suite implementation at The Limited – directed project strategy, led development team, implemented business process changes, and conducted training. + Developed detailed methodology for forecasting and tracking IT expenses that reduced budget planning complexity and contingency spends so much that other departments were asked to follow suit at The Limited. + Saved Abercrombie & Fitch more than $1M annually by bringing CRM in-house, and reduced ongoing support issues by rewriting ETL (data load).

Listed skills include Business Analysis, Integration, Process Improvement, Db2, and 18 others.

• 

  University Of Illinois At Urbana-Champaign

  Finance